{"id":1112,"date":"2021-03-13T12:00:30","date_gmt":"2021-03-13T12:00:30","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=1112"},"modified":"2023-01-10T09:25:51","modified_gmt":"2023-01-10T09:25:51","slug":"gmail-not-receiving-emails","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/","title":{"rendered":"8 Effective Fixes for Gmail Not Receiving Emails"},"content":{"rendered":"<p>Gmail is one of the most prevalent email services which almost everyone uses. However, one of the frequent problems users face is about <strong>Gmail not receiving emails<\/strong>. The prime cause for it is the usage of an outdated web browser or messages going into the spam and trash folders. So, to resolve it, check if your browser needs an update and look for messages in both these folders.<\/p>\n<p>Some other useful resolutions are reviewing the email filters and checking the Google storage space. After that, send a test email to yourself. In this article, you\u2019ll learn the best techniques to update your Gmail account with new messages.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Resolve_Gmail_Not_Receiving_Emails\" >Resolve Gmail Not Receiving Emails<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_1_Check_the_spam_folder\" >Method 1: Check the spam folder<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_2_Look_at_the_All_Mail_option\" >Method 2: Look at the All Mail option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_3_Examine_the_storage_space_of_your_Google_account\" >Method 3:\u00a0Examine the storage space of your Google account.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_4_Review_Gmail_server_settings\" >Method 4: Review Gmail server settings.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_5_Use_another_browser_and_computer\" >Method 5: Use another browser and computer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_6_Activate_JavaScript\" >Method 6: Activate JavaScript<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Option_1_Google_Chrome\" >Option 1: Google Chrome<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Option_2_Microsoft_Edge\" >Option 2: Microsoft Edge<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Method_7_Turn_off_antivirus_For_Windows_IMAP_users\" >Method 7: Turn off antivirus (For Windows IMAP users)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/#Never_Miss_an_Email_Again\" >Never Miss an Email Again!<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Resolve_Gmail_Not_Receiving_Emails\"><\/span>Resolve Gmail Not Receiving Emails<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before progressing, it makes sense to check whether the Google servers are down or not. When you are sure the servers are up and running, use these measures.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_1_Check_the_spam_folder\"><\/span>Method 1: Check the spam folder<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Often, Google filters many messages and pushes them to the spam folder. But the natural instinct of users is not to look at the spam folder but at the main inbox.<\/p>\n<p>If you don\u2019t receive new messages, but the sender is sure of sending them, look at the spam folder. It&#8217;s highly likely that the emails will be sitting over there.<\/p>\n<p>This can also be the case if you have an antivirus with an email filtering functionality.<\/p>\n<p>Apart from spam, check the trash folder. You may have unknowingly deleted some emails, and they\u2019ve gone there.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_2_Look_at_the_All_Mail_option\"><\/span>Method 2: Look at the All Mail option<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The All Mail option at the left part of the Gmail screen shows related emails. A third option, apart from checking the spam and trash folders is All Mail.<\/p>\n<p>Here, there are archived emails, which you may have archived by accidentally swiping left or right.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_3_Examine_the_storage_space_of_your_Google_account\"><\/span>Method 3:\u00a0Examine the storage space of your Google account.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Every Google user gets a considerable amount of free storage space. But the 15 GB free space does not always prove sufficient for everyone.<\/p>\n<p>You may see requests to upgrade your Google account storage because of a shortage of space. This can also be behind you <strong>not receiving Gmail emails<\/strong>.<\/p>\n<p>To view the existing storage space, look at the lower part of your Gmail window. Head to the \u2018<strong>Storage Overview<\/strong>\u2019 page to see the manner in which your storage is utilized.<\/p>\n<p>If you notice that you are about to exceed the storage limit or have exceeded it, that\u2019s why you aren\u2019t receiving emails.<\/p>\n<p>In such a case, you\u2019ll not receive emails with big attachments till you upgrade your account storage. If you don\u2019t wish to upgrade, delete older emails and things from other Google services, such as photos or drives.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_4_Review_Gmail_server_settings\"><\/span>Method 4: Review Gmail server settings.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you use POP or IMAP server protocols and find <strong>Gmail emails not receiving<\/strong>, review these settings. They should be correct to work as intended. Also, turn these settings on to allow them to work.<\/p>\n<p>If you aren\u2019t sure of whether they are enabled, head to the \u2018<strong>Forwarding and POP\/IMAP<\/strong>\u2019 page. Here, go down and enable these settings.<\/p>\n<ul>\n<li>Below \u2018<strong>Status: IMAP is disabled<\/strong>,\u2019 select the \u2018<strong>Enable IMAP<\/strong>\u2019 option.<\/li>\n<li>Below \u2018<strong>When I mark a message\u2026deleted<\/strong>,\u2019 choose \u2018<strong>Auto-Expunge on \u2013 Immediately update the server. (default)<\/strong>.\u2019<\/li>\n<li>Below \u2018<strong>Folder size limits<\/strong>,\u2019 select \u2018<strong>Do not limit the number of messages in an IMAP folder (default)<\/strong>.\u2019<\/li>\n<li>After making the requisite changes, tap \u2018<strong>Save changes<\/strong>.\u2019<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Method_5_Use_another_browser_and_computer\"><\/span>Method 5: Use another browser and computer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Gmail lends support to four key browsers. These include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.<\/p>\n<p>If you aren\u2019t using an updated version of any of these browsers, you may complain of <strong>Gmail not getting emails<\/strong>.\u2019 So, use any of these browsers and ensure they don\u2019t have cookies and cache.<\/p>\n<p>If still the problem doesn\u2019t resolves, try Gmail on another device. Open it on your computer instead of the phone\u2019s app.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Method_6_Activate_JavaScript\"><\/span>Method 6: Activate JavaScript<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The JavaScript must be turned on in the browser. If its not, you may not receive emails. Sometimes, browser upgrades and antivirus modify the browser\u2019s JavaScript settings. It may be why you are <strong>not receiving Gmail emails.<\/strong><\/p>\n<p>Activate it in Google Chrome and Microsoft Edge with these points.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Option_1_Google_Chrome\"><\/span>Option 1: Google Chrome<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>Open the Chrome browser.<\/li>\n<li>Tap \u2018<strong>Settings<\/strong>.\u2019<\/li>\n<li>Next, click \u2018<strong>Security and privacy<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Site settings<\/strong>.\u2019<\/li>\n<li>After that, click \u2018<strong>JavaScript<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Sites can use JavaScript<\/strong>.\u2019<\/li>\n<\/ol>\n<h4><span class=\"ez-toc-section\" id=\"Option_2_Microsoft_Edge\"><\/span>Option 2: Microsoft Edge<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>On the \u2018<strong>More<\/strong>\u2019 menu, choose \u2018<strong>Open with Internet Explorer<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Tools<\/strong>\u2019 followed by \u2018<strong>Internet Options<\/strong>.\u2019<\/li>\n<li>Go to the \u2018<strong>Security<\/strong>\u2019 tab.<\/li>\n<li>Here, choose \u2018<strong>Custom level<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Enable<\/strong>\u2019 for \u2018<strong>Active Scripting<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Yes<\/strong>\u2019 in the dialog box.<\/li>\n<li>Review the filter settings in Gmail<\/li>\n<\/ol>\n<p>Email filtering helps you to not receive spam emails. However, sometimes it may work in the opposite way. You may find <strong>Gmail stopped receiving emails<\/strong> because the expected emails are getting filtered.<\/p>\n<p>You cannot make many changes on this front on Gmail\u2019s smartphone app. So, use the web browser on the computer to modify the filter settings.<\/p>\n<ul>\n<li>In your Gmail, tap the gear icon. It is present at the top-right portion of the screen.<\/li>\n<li>This will let you access Gmail settings.<\/li>\n<li>Once there, search the \u2018<strong>See all settings<\/strong>\u2019 option and tap it.<\/li>\n<li>Now navigate to the \u2018<strong>Filters and blocked addresses<\/strong>\u2019 tab.<\/li>\n<li>See if there are any blocked email addresses you wish to unblock.<\/li>\n<li>Also, check for email filters.<\/li>\n<li>Remove the filter from the email ID you wish to get emails from.<\/li>\n<li>After unblocking and removing the filters from email IDs, request your senders to send you messages.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Method_7_Turn_off_antivirus_For_Windows_IMAP_users\"><\/span>Method 7: Turn off antivirus (For Windows IMAP users)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As mentioned earlier, some antivirus software has an email filtering functionality. It filters away messages it deems to be suspicious.<\/p>\n<p>So, if you are still wondering <strong>why did my Gmail stop receiving emails<\/strong>, disable the antivirus. Here\u2019s how to turn off antivirus via the Task Manager.<\/p>\n<ul>\n<li>Launch the Task Manager by hitting Ctrl + Shift + Esc keys on your keyboard.<\/li>\n<li>Move to \u2018<strong>Startups<\/strong>.\u2019<\/li>\n<li>Here, find your antivirus program.<\/li>\n<li>Right-tap on it and choose \u2018<strong>Disable<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Disable<\/strong>\u2019 to stop it from running on startup.<\/li>\n<li>Now restart your PC.<\/li>\n<li>See if you are getting new emails.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Never_Miss_an_Email_Again\"><\/span>Never Miss an Email Again!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This lengthy post has provided you with all the possible troubleshooting for <strong>Gmail not receiving emails <\/strong>issue. Making necessary changes in the settings and having a good internet connection can fix the problem. But in the rare case of the error still being unresolved, connect with an email support service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gmail is one of the most prevalent email services which almost everyone uses. However, one of the frequent problems users face is about Gmail not receiving emails. The prime cause for it is the usage of an outdated web browser or messages going into the spam and trash folders. So, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[288],"tags":[289,291,290,1022,1023],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Resolve Gmail Not Receiving Emails on PC and Windows?<\/title>\n<meta name=\"description\" content=\"Fix the Gmail not receiving emails issue. Look at the Gmail server. They should be running as usual. 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