{"id":1701,"date":"2021-08-10T12:52:30","date_gmt":"2021-08-10T12:52:30","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=1701"},"modified":"2022-10-03T07:54:18","modified_gmt":"2022-10-03T07:54:18","slug":"fix-outlook-working-offline-error","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/","title":{"rendered":"How To Switch From Outlook Working Offline To Online?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook is a feature-rich desktop application used for sending and receiving emails. The software is used by millions of people globally to have a desirable emailing experience. Microsoft Outlook delivers great performance, however, sometimes, the functionality can be hindered due to issues like outlook working offline error. If you are also facing trouble because outlook is stuck in offline mode, this post can help you to resolve the issue.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here,\u00a0 we are sharing some easy steps that can help you to fix the &#8220;outlook working offline&#8221; error on your device. So, keep reading and find the simple method to disable the offline mode in MS Outlook.<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-refresh-outlook\/\" rel=\"noopener\">How to Refresh Outlook<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#Why_is_Outlook_Working_Offline\" >Why is Outlook Working Offline?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#Troubleshoot_Microsoft_Outlook_Working_Offline_Issue\" >Troubleshoot Microsoft Outlook Working Offline Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#1_Disable_the_Offline_Mode\" >1. Disable the Offline Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#2_Open_Microsoft_Outlook_in_Safe_Mode\" >2. Open Microsoft Outlook in Safe Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#3_Check_for_the_Problematic_Add-ins\" >3. Check for the Problematic Add-ins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#4_Check_the_Internet_Connection\" >4. Check the Internet Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#5_Repair_Office_Installation\" >5. Repair Office Installation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#6_Create_a_New_Profile\" >6. Create a New Profile<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/#Wrapping_Up\" >Wrapping Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Why_is_Outlook_Working_Offline\"><\/span><b>Why is Outlook Working Offline?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">There can be a number of reasons why your Microsoft Outlook may start working in offline mode. The most common reasons are:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You may have accidentally enabled the offline mode for Microsoft Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Microsoft Outlook is not properly <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-gb\/office\/setup-cannot-continue-because-outlook-isn-t-configured-to-have-a-default-profile-6a58817b-0a4b-4774-bd30-456dc7fff740\">configured<\/a> or not connected to a reliable internet connection.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incorrect login details.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-profile-corrupt\/\" rel=\"noopener\"><strong>Corrupted Outlook profile<\/strong><\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Third-party add-ins causing trouble.<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These are the most common reasons why you may encounter Outlook working offline issues on your device. Now that you know the reasons, let&#8217;s proceed next and follow the simple troubleshooting steps to bring Microsoft Outlook back to online mode.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Troubleshoot_Microsoft_Outlook_Working_Offline_Issue\"><\/span><b>Troubleshoot Microsoft Outlook Working Offline Issue<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Disable_the_Offline_Mode\"><\/span><b>1. Disable the Offline Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook comes with a feature that allows users to work offline and online. Thus, you need to disable the working offline mode to bring it online. Here are the steps to follow:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;<strong>Send\/Receive<\/strong>&#8221;\u00a0 menu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the &#8220;<strong>Work offline<\/strong>&#8221; option. You can find this option under the &#8220;<strong>preference<\/strong>&#8221; group. Make sure that you do not click on this option accidentally.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The offline button will be displayed in grey color, and show normal for the online mode.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Many users make the mistake of clicking the &#8220;<strong>Work offline<\/strong>&#8221; button that <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-disconnected-issue\/\" rel=\"noopener\">disconnects Microsoft Outlook<\/a><\/strong> from the exchange server.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Open_Microsoft_Outlook_in_Safe_Mode\"><\/span><b>2. Open Microsoft Outlook in Safe Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have not enabled the offline mode for Microsoft Outlook, then you must try to <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-open-outlook-in-safe-mode\/\" rel=\"noopener\"><strong>open Outlook in Safe Mode<\/strong><\/a>. This can help you in disabling the conflicted settings and add-ins. Here are the step-by-step guidelines you can follow:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;<strong>Windows + R<\/strong>&#8221; key.\u00a0 The Run box will open.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, type &#8220;<strong>Outlook\/Safe<\/strong>&#8221;\u00a0 and hit the enter button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your Microsoft Outlook will now open in safe mode.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you are prompted to provide the password, select the profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check whether you are able to get connected to the exchange server in safe mode or not.<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>You can also manually disable the add-ins for Outlook working offline fix. Here are the steps to follow:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the &#8220;<strong>File<\/strong>&#8221; section in MS Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click &#8220;<strong>options<\/strong>&#8220;. Go to &#8220;<strong>add-ins<\/strong>&#8221; and choose &#8220;<strong>COM add-ins<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the &#8220;<strong>Go<\/strong>&#8221; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you see the popup, you need to disable the add-ins.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Check_for_the_Problematic_Add-ins\"><\/span><b>3. Check for the Problematic Add-ins<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the &#8220;<strong>file<\/strong>&#8221; section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click &#8220;<strong>info<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the &#8220;<strong>manage com add-ins<\/strong>&#8221; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After this, you would be able to see the list of the add-ins that might be causing you trouble in working in online mode.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, click to disable the add-ins.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restart your device and check whether you are connected to the exchange server or not.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Check_the_Internet_Connection\"><\/span><b>4. Check the Internet Connection<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your Outlook working offline problem is not resolved yet, you need to check the internet connection. Check if there is a notification saying &#8220;<strong>disconnected<\/strong>&#8221; appearing in the status bar. Try to open any webpage on the browser to make sure that your internet is working fine.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If something is wrong with the internet, you need to restart the router or reset it to fix the issue. Once the problem is resolved you can continue to use Microsoft Outlook services without any trouble.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Repair_Office_Installation\"><\/span><b>5. Repair Office Installation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Although we do not recommend this if nothing helps you out to fix Outlook working offline error <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-repair-office-365\/\" rel=\"noopener\"><strong>repair office installation<\/strong><\/a>. You need to make sure that the original installation file has the product key. Here are the step-by-step instructions you can follow.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press <strong>Windows + I<\/strong> key together from the keyboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This will open the settings application.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Go to the &#8220;<strong>Apps<\/strong>&#8221; section, and hit &#8220;<strong>Apps and features<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, type &#8220;<strong>Office<\/strong>&#8221; in the search bar and filter the office installation package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the &#8220;<strong>App<\/strong>&#8221; and Tap on the &#8220;<strong>modify<\/strong>&#8221; button.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Proceed with on-screen guidelines to repair the installation.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6_Create_a_New_Profile\"><\/span><b>6. Create a New Profile<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A faulty Microsoft Outlook profile can also result in this problem. So, to fix it, you can create a fresh profile.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In your Outlook application choose \u2018<strong>File<\/strong>\u2019 followed by \u2018<strong>Account Settings<\/strong>\u2019 and then \u2018<strong>Manage Profiles<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select \u2018<strong>Show Profiles<\/strong>\u2019 followed by \u2018<strong>Add<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now enter a name for your profile in the \u2018<strong>Profile Name<\/strong>\u00a0box.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, select \u2018<strong>OK<\/strong>.\u2019<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you get repeatedly disconnected, you need to update your system. It may also be that there\u2019s an issue with your account settings. So, it&#8217;s best to check them first. There can be a problem with the email server if you find an Outlook working offline error even after implementing the measures mentioned above.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span><b>Wrapping Up<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now, you know how to switch easily from offline to online in Microsoft Outlook. Disabling the offline mode using Outlook in Safe mode and inspecting for problematic add-ins are some easy ways to troubleshoot the Outlook working offline problem. You can implement them all and find the reason for the offline problem.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">However, if the problem continues and none of the resolutions proves helpful, connect with<\/span><strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/microsoft-outlook-support\" rel=\"noopener\"> Outlook support<\/a><\/strong><span style=\"font-weight: 400;\"> services. The experts are glad to help you out with any glitches you may face working with your email service.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook is a feature-rich desktop application used for sending and receiving emails. The software is used by millions of people globally to have a desirable emailing experience. Microsoft Outlook delivers great performance, however, sometimes, the functionality can be hindered due to issues like outlook working offline error. If you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3207,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[257],"tags":[548,551,549,550],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook Working Offline? Here&#039;s How To Fix (2022)<\/title>\n<meta name=\"description\" content=\"Check Outlook settings, verify email server to fix Outlook working offline error. If necessary, you need to contact the admin. 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