{"id":198,"date":"2020-05-01T16:33:54","date_gmt":"2020-05-01T16:33:54","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=198"},"modified":"2023-07-21T12:48:17","modified_gmt":"2023-07-21T12:48:17","slug":"way-to-fix-outlook-email-not-working","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/","title":{"rendered":"Why Outlook Email not Working? &#8211; Here is the Solution"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Is your Outlook email not working or responding at all? Have you tried restarting the app? Well, if not then do it now and if the problem persists, you should go through this article to find the best possible solutions for fixing your Outlook. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Outlook can stop working due to various reasons for example if you are not connected to the internet, or if you have the work offline feature enabled, etc. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before you start with the troubleshooting steps, first read out the possible causes that can cause your<span style=\"color: #333333;\"> Outlook to not work.<\/span><\/span><\/p>\n<blockquote><p><strong>Also Check, Why:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-inbox-not-updating-from-exchange\/\" rel=\"noopener\">Outlook Inbox not Updating<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#Possible_Causes_Behind_Outlook_Email_not_Working_Issue\" >Possible Causes Behind Outlook Email not Working Issue<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#Solutions_for_Outlook_Email_Not_Working_Issue\" >Solutions for Outlook Email Not Working Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#1_Update_Windows_and_Outlook\" >1. Update Windows and Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#2_Check_If_Outlook_is_in_Use_By_Another_Process\" >2. Check If Outlook is in Use By Another Process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#3_Change_the_External_Content_Settings\" >3. Change the External Content Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#4_Check_Issues_Caused_By_Add-in\" >4. Check Issues Caused By Add-in<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#5_Fix_Mailbox_is_too_Large_Issue\" >5. Fix Mailbox is too Large Issue<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-not-working\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Possible_Causes_Behind_Outlook_Email_not_Working_Issue\"><\/span><b>Possible Causes Behind Outlook Email not Working Issue<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are trying to send a message from your Microsoft Outlook app which is leading to Outlook app freezing or an error message, it can occur due to the following reasons:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your Outlook app is not up to date.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Another program is using Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">External information, such as photos in an email message, is being loaded by Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some add-in is blocking Outlook access<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If, Your Outlook mailbox is too large.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Or your <a href=\"https:\/\/www.emailsupport.us\/blog\/how-to-repair-office-365\/\"><strong>Office programs need to be repaired<\/strong><\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your system firewall or antivirus is either outdated or interfering with Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And, Your <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-profile-corrupt\/\" rel=\"noopener\">Outlook user profile is corrupted<\/a>.<\/strong><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Third-party software is conflicting with your Outlook app.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Depending on the cause of your Outlook email not working, you need to work on the solutions. If the issue is not too complicated, you might be able to fix it on your own. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Below in this blog, we have mentioned some basic solutions to get rid of your Outlook email problems and see if it helps.\u00a0<\/span><\/p>\n<blockquote><p><strong>Also Check:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-refresh-outlook\/\" rel=\"noopener\">How to Refresh Outlook<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Solutions_for_Outlook_Email_Not_Working_Issue\"><\/span><b>Solutions for Outlook Email Not Working Issue<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before you start with the below solutions, make sure your computer meets the system requirements according to the Outlook version you have installed. Once, you are sure that your PC meets the system requirements, you can start with the troubleshooting solutions mentioned below:<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Update_Windows_and_Outlook\"><\/span><b>1. Update Windows and Outlook<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can face Outlook email issues if your Microsoft Office is not updated. So, in order to get your Outlook back in its working state, you should install the latest updates immediately. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Windows updates are usually set to automatic, but if it is off, then you can check for updates manually and install the available updates. Just search for Check for Updates on your Windows search bar, and click on the same option. <\/span><span style=\"font-weight: 400;\">The updates will start installing after which you can restart your device and try using Outlook again.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also, make sure that you are using the latest version of Outlook.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Continue with the next solution if the Outlook email not working issue persists.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Check_If_Outlook_is_in_Use_By_Another_Process\"><\/span><b>2. Check If Outlook is in Use By Another Process<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You might face certain Outlook email problems if the Outlook app is in use by another process. It can cause performance issues and as a result, your Outlook will not respond. You can check the same on the bottom of your screen. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">First, let the current task finish before trying another action. Wait for a while and if Outlook still does not respond, force stops Outlook and restart it again. Also, try restarting your computer and then check if your Outlook email not responding issue is resolved or not.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Change_the_External_Content_Settings\"><\/span><b>3. Change the External Content Settings<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">First of all, you need to check if Outlook is downloading any external content and make changes to the settings accordingly.\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To prevent Outlook from downloading external content automatically, first of all, <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-open-outlook-in-safe-mode\/\" rel=\"noopener\">open your Outlook Mail<\/a><\/strong>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now go to the File menu and select Options.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select Trust Center and then click on Automatic Download.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And, now you need to select either option.\u00a0<\/span><\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don\u2019t download pics or other content automatically in HTML.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Warn me before downloading content while editing, forwarding, or replying to an email.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We suggest you avoid sending emails with any such external source.<\/span><\/p>\n<blockquote><p><strong>Also Check:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-downloading-emails\/\" rel=\"noopener\">Why Outlook not downloading emails<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Check_Issues_Caused_By_Add-in\"><\/span><b>4. Check Issues Caused By Add-in<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, the Add-in you install to get the best of your application might instead cause your Outlook to not work. If you are also facing an Outlook not working issue, then you must check if there\u2019s any add-in interfering with your Outlook and remove it.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Try Starting Outlook Without Add-Ins<\/b><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow the step according to your Windows version:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On Windows 8, open Search and enter Run in the given box. Now open Run from the search results.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On Windows 10, Windows 7, or Vista, just click on Start.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And on Windows XP, click on Start and then open Run.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter Outlook.exe\/safe in the given space and hit Enter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check if your Outlook email not working issue is resolved or not. If your Outlook email issue is resolved, then open the File menu on Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on Add-Ins.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now choose COM Add-ins and then click Go.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You need to clear the checks from all the boxes and then click on OK.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At last, restart your Outlook.<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are not experiencing any issue after restarting your Outlook, it means one of your add-ins was interfering with the Mail app. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To resolve this issue permanently, you need to restore one add-in at a time and find out which one is causing the issue.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Fix_Mailbox_is_too_Large_Issue\"><\/span><b>5. Fix Mailbox is too Large Issue<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your mailbox is too large it can cause performance issues i.e. your Outlook might take too much time to respond every time you try to use it. In this case, you should try moving the items from the larger mailbox to a separate folder. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Also, <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.extendoffice.com\/documents\/outlook\/5206-outlook-auto-delete-junk-mail.html\"><span style=\"color: #333333;\">delete<\/span><\/a> junk and spam emails and emails that are not important. You can create a new folder on Outlook and then move items to it by following the steps below:<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Folder tab and under New Group, select the New Folder option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the name of your folder in the Name folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose a location where you want to place the new folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At last, select OK.<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Once your new folder is created, just transfer some items from your previous folder to the new one.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><b>Conclusion<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We hope after following the above-mentioned solutions, your Outlook email not working issue is resolved. However, if the problem persists, you should contact <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/microsoft-outlook-support\" rel=\"noopener\">Outlook email Support<\/a><\/strong> experts for more solutions or direct assistance.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your Outlook email not working or responding at all? Have you tried restarting the app? Well, if not then do it now and if the problem persists, you should go through this article to find the best possible solutions for fixing your Outlook. Outlook can stop working due to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4564,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53],"tags":[360,358,359,57,492],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Fix Outlook Email Not Working Issue? {Updated 2022}<\/title>\n<meta name=\"description\" content=\"Fixes for Outlook email not working are:- 1. Update Windows &amp; Outlook, 2. Check If Outlook is in Use By Another Process, 3. Change External Content Settings, 4. Check Issues Caused By Add-in, 5. 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