{"id":3064,"date":"2022-04-14T07:31:02","date_gmt":"2022-04-14T07:31:02","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3064"},"modified":"2022-11-15T06:57:00","modified_gmt":"2022-11-15T06:57:00","slug":"sent-items-not-showing-in-outlook","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/","title":{"rendered":"5 Best Steps to Fix &#8216;Sent Items not Showing in Outlook&#8217; Problem"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Outlook email services are trusted by millions of users worldwide. It is known for sharing the most reliable, user-friendly, and quality imaging experience. It is easy for users to operate the outlook email services, however, there can be instances in which use and make face troubles with their Outlook email account. One of the most common problems reported by email users is sent items not showing in Outlook.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When a user sends an email and attachment using the Outlook account, it gets saved in the sent items folder by default. Sometimes the users are unable to find those items in the sent folder, but there is no need to worry as you can easily find the sent emails on your Outlook mail account with some simple steps.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In this guide, we are going to share easy instructions to troubleshoot sent items not showing in Outlook email errors. So if you are unable to find the sent items in the sent folder of your Outlook account, proceed with the steps below and find the emails quickly.<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-refresh-outlook\/\" rel=\"noopener\">How to Refresh Outlook<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#Why_are_Sent_Items_not_Showing_in_Outlook\" >Why are Sent Items not Showing in Outlook?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#Steps_to_Fix_Sent_Items_not_Showing_in_Outlook_Problem\" >Steps to Fix Sent Items not Showing in Outlook Problem<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#1_Choose_an_Alternative_Folder_for_Sent_Emails\" >1. Choose an Alternative Folder for Sent Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#2_Delete_the_Old_Emails_from_the_Sent_Folder_Item\" >2. Delete the Old Emails from the Sent Folder Item<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#3_Enable_the_%E2%80%98Save_Copies_of_Email_in_Sent_Items_Folder_Option\" >3. Enable the &#8216;Save Copies of Email in Sent Items Folder&#8217; Option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#4_Disable_Cached_Exchange_Mode\" >4. Disable Cached Exchange Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#5_Recreate_Outlook_Profile\" >5. Recreate Outlook Profile<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/sent-items-not-showing-in-outlook\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Why_are_Sent_Items_not_Showing_in_Outlook\"><\/span><b>Why are Sent Items not Showing in Outlook?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you can&#8217;t see Sent items in the Outlook folder, the following reasons can be the culprit.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The abruptly closing of your Outlook account can be the reason that you are unable to find sent items in the sent folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your Outlook email does not have enough storage space.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have disabled the sent items folder option for your Outlook account.<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-backup-outlook-emails\" rel=\"noopener\">How to Backup Outlook Emails<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Steps_to_Fix_Sent_Items_not_Showing_in_Outlook_Problem\"><\/span><b>Steps to Fix Sent Items not Showing in Outlook Problem<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Choose_an_Alternative_Folder_for_Sent_Emails\"><\/span><b>1. Choose an Alternative Folder for Sent Emails<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you can&#8217;t see Sent items in Outlook sent folder, you can also select the alternative folder where you can keep the record of sent emails.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Outlook email with the click on the &#8220;<strong>New email option<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Options menu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the drop-down list, click on &#8220;<strong>save sent item<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the &#8220;<strong>other folder<\/strong>&#8221; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the New option to set a new folder where you can save your sent items.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you are done, hit the Ok button.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Delete_the_Old_Emails_from_the_Sent_Folder_Item\"><\/span><b>2. Delete the Old Emails from the Sent Folder Item<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When your storage capacity is full, you cannot see the emails, and this could be the reason why sent items are not showing in Outlook sent folder. So, it is recommended to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/delete-all-email-messages-70763b76-f79b-4d03-9840-b20e5f91e393\">delete<\/a> the old emails to make enough space to save the recently sent emails. Here are the steps you can follow to delete the old Emails.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right-click on the &#8220;<strong>sent item<\/strong>&#8221; folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Properties section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the &#8220;<strong>auto-archive<\/strong>&#8221; tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on &#8220;<strong>archive this folder<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customize the &#8220;<strong>clean out items older than<\/strong>&#8221; option according to your preference.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit &#8220;<strong>permanently delete old items<\/strong>&#8220;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the Ok button.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Enable_the_%E2%80%98Save_Copies_of_Email_in_Sent_Items_Folder_Option\"><\/span><b>3. Enable the &#8216;Save Copies of Email in Sent Items Folder&#8217; Option<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have enabled the save copies of sent items folder option on your Outlook account, you choose to save the copy always of any item that you have sent. With the following instructions, you can choose to save the copies of emails in the sent folder item.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Outlook account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the File section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Mail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll and select the Save Messages section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From here you can check &#8216;<strong>save copies of messages in sent items folder<\/strong>&#8216;.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the ok button.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Disable_Cached_Exchange_Mode\"><\/span><b>4. Disable Cached Exchange Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The cached exchange mode is responsible for providing access to the emails in the Outlook account, even if your device is not connected to the internet. This mode saves the files in the hard drive of your system in an OST file format. If the size of the OST file is bigger than the defined size, it can corrupt your email and its folders.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Therefore, you need to repair the corrupt files. Disable cached exchange mode to fix the Outlook sent items missing problem on your account.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open a Microsoft Outlook account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the File section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on Account Settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select your account and click on the &#8216;<strong>change<\/strong>&#8216; tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Uncheck the &#8216;<strong>Use cached mode<\/strong>&#8216; option under the offline settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restart the Outlook application and all the changes you have made will be saved.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Although, enabling the cached exchange mode is a great option as it allows the users to work even without Internet access. Since all the files are stored in the OST format on the hard drive, oversized OST can corrupt the files. Continue reading to know how to fix the corrupted OST files.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Recreate_Outlook_Profile\"><\/span><b>5. Recreate Outlook Profile<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are still unable to fix sent items not showing in the Outlook error on your account, you can recreate your Outlook profile and start using the services again.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Outlook application.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the File section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Account Settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the Manage Profiles option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The mail setup dialogue box will appear on your screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the &#8216;<strong>Show profiles<\/strong>&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The list of profiles that are set up presently will appear on your screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the add button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you are done hit the Ok button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Add account dialogue box will show up on your screen. Here you need to type your name and email address along with the password for the new profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the Next button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the outlook and restart.<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-repair-outlook-pst-files\/\" rel=\"noopener\">How To Repair Outlook PST files<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><b>Conclusion<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So these are easy troubleshooting steps that can help you to fix sent items not showing in Outlook on your device. All the mentioned troubleshooting steps are easy to follow and surely help you to figure out the solution to the problem.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While sending the email, make sure that you send them properly. Keep the backup of your Outlook data, so if your <a href=\"https:\/\/www.emailsupport.us\/blog\/outlook-keeps-crashing\/\">Outlook profile crashes<\/a> or data gets corrupted, you can always have access to the older emails. Make sure that you have enough space in your Outlook account, you must delete the unwanted emails and attachments from the account.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">We hope that the above mentioned steps help you to figure out the solution to your problem. But if you are still having trouble, do not hesitate to contact the <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/microsoft-outlook-support\" rel=\"noopener\">Outlook support<\/a><\/strong> experts and get a piece of professional assistance.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Outlook email services are trusted by millions of users worldwide. It is known for sharing the most reliable, user-friendly, and quality imaging experience. It is easy for users to operate the outlook email services, however, there can be instances in which use and make face troubles with their Outlook [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3088,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[257],"tags":[1102,1103,1101],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sent Items not Showing in Outlook | What Can I Do?<\/title>\n<meta name=\"description\" content=\"The first thing you need to troubleshoot sent items not showing in Outlook is to make sure that your Outlook email account has enough space. 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