{"id":3225,"date":"2022-05-16T07:31:40","date_gmt":"2022-05-16T07:31:40","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3225"},"modified":"2022-05-23T13:03:06","modified_gmt":"2022-05-23T13:03:06","slug":"mac-mail-keeps-crashing","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/","title":{"rendered":"Mac Mail Keeps Crashing? Follow These Stepwise Fixes"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Mac mail users complain of regular crashes while using the Mail app on their devices. You may find that your Mac Mail keeps crashing because of numerous reasons like corrupt preferences, technical glitches, and broken mailbox indexes. But regardless of the specific cause, treating this issue is imperative. Frequent crashes are not good for the system. It also prevents you from carrying out your work effectively. Fortunately, there are several techniques you can try to fix this issue. In this article, you\u2019ll find all the troubleshooting you need to prevent the app from crashing on Mac.\u00a0<\/span><\/p>\n<blockquote><p><strong>Also Check, Why:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-not-working\/\" rel=\"noopener\">Mac Mail Not Working<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#Troubleshoot_the_Mac_Mail_Keeps_Crashing_Problem\" >Troubleshoot the Mac Mail Keeps Crashing Problem<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#1_Quit_the_Mail_App_and_Open_it_Again\" >1. Quit the Mail App and Open it Again<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#2_Look_for_Updates\" >2. Look for Updates\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#3_Rebuild_Mailboxes\" >3. Rebuild Mailboxes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#4_Delete_Damaged_Messages\" >4. Delete Damaged Messages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#5_Delete_Mail_Preferences\" >5. Delete Mail Preferences\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#6_Clear_Application_State\" >6. Clear Application State\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#7_Delete_Envelope_Files\" >7. Delete Envelope Files\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#8_Reset_NVRAM_or_PRAM\" >8. Reset NVRAM or PRAM\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#9_Remove_the_Container_Folder\" >9. Remove the Container Folder<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#10_Remove_Your_Account_and_Re-add_It\" >10. Remove Your Account and Re-add It<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.emailsupport.us\/blog\/mac-mail-keeps-crashing\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Troubleshoot_the_Mac_Mail_Keeps_Crashing_Problem\"><\/span><b>Troubleshoot the Mac Mail Keeps Crashing Problem<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can treat this problem by first implementing simpler fixes like quitting and opening the app again. If they do not work, move to more advanced troubleshooting.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Quit_the_Mail_App_and_Open_it_Again\"><\/span><b>1. Quit the Mail App and Open it Again<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you find your Mail app on Mac keeps crashing at launch, quit it entirely and attempt to open it again. Follow these steps to force-quit and open the app again.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the Apple logo, followed by \u2018<\/span><b>Force-Quit<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the \u2018<\/span><b>Force-Quit<\/b><span style=\"font-weight: 400;\">\u2019 option again to confirm.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Look_for_Updates\"><\/span><b>2. Look for Updates\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another fix is to check for macOS updates. An update also updates built-in macOS apps like iTunes and Safari. You can check the updates in two ways.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Apple menu and click \u2018<\/span><b>About This Mac<\/b><span style=\"font-weight: 400;\">.\u2019 Now, tap \u2018<\/span><b>Software Update<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Apple menu, and tap \u2018<\/span><b>System Preferences<\/b><span style=\"font-weight: 400;\">.\u2019 Lastly, click \u2018<\/span><b>Software Update<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you find an available update, tap \u2018<\/span><b>Update Now<\/b><span style=\"font-weight: 400;\">.\u2019 You can also get more information about the update by clicking the \u2018<\/span><b>More Info<\/b><span style=\"font-weight: 400;\">\u2019 link.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Rebuild_Mailboxes\"><\/span><b>3. Rebuild Mailboxes<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Rebuilding the mailboxes is also an effective resolution. Here is the simple process of rebuilding them.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">\u2019 and choose a mailbox.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then click \u2018<\/span><b>Mailbox<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Rebuild<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Delete_Damaged_Messages\"><\/span><b>4. Delete Damaged Messages<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Do you find that Mac Mail keeps crashing whenever you want to open some messages? Damaged emails are a probable cause behind it. So, you can delete them by using these steps.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start by pressing and holding the shift key.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now launch the Mail app. When you open it while still pressing the shift key, the Mail will open.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drag the \u2018<\/span><b>Message Viewer<\/b><span style=\"font-weight: 400;\">\u2019 pane until you clearly see the list of messages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click once and choose the problematic message.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now hit the \u2018<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">\u2019 key on the keyboard.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Delete_Mail_Preferences\"><\/span><b>5. Delete Mail Preferences\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">All your preferences are stored in a Property List file by the Mail app. This file is present inside the Mac user library folder. If it is corrupt, you\u2019ll find that your Mail keeps crashing on Mac. So, delete the file and see if it fixes the problem.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quit the Mail app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right-tap the \u2018<\/span><b>Finder<\/b><span style=\"font-weight: 400;\">\u2019 icon, and choose \u2018<\/span><b>Go to folder<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Paste the path given here in the Go to Folder box and hit Enter.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><b>~\/Library\/Containers\/com.apple.mail\/Data\/Library\/Preferences\/<\/b><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shift the Mail Preference file into the trash.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start your Mac again and open the Mail app.\u00a0<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Also Check, Why:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/iphone-mail-notifications-not-working\/\" rel=\"noopener\">iPhone Mail Notifications Not Working<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6_Clear_Application_State\"><\/span><strong>6. Clear Application State\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For quickly resuming after a reboot or shutdown, the Mac will save the state of the Mail app. But these files can become corrupt and cause crashes. So, you can delete the application state to prevent crashes.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Force-quit the Mail app.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right-tap the \u2018<\/span><b>Finder<\/b><span style=\"font-weight: 400;\">\u2019 icon, and choose \u2018<\/span><b>Go to folder<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Copy and paste the following path in the Go to Folder box and hit Enter.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><b>~\/Library\/Containers\/com.apple.mail\/Data\/Library\/Saved Application State<\/b><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shift the Mail saved folder into the trash.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start your Mac again and open the Mail app.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"7_Delete_Envelope_Files\"><\/span><b>7. Delete Envelope Files\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Deleting envelope files from the desktop also works well for most people who are tired of finding their Mail app crashing or freezing. To remove envelope files, adhere to these points.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, quit the Mail app if it is active.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press and hold together the \u2018<\/span><b>Option<\/b><span style=\"font-weight: 400;\">\u2019 key in the \u2018<\/span><b>Finder<\/b><span style=\"font-weight: 400;\">\u2019 and tap \u2018<\/span><b>Go<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Library<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, launch the Mail folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Based on your macOS version, launch the V7 folder. In your macOS version, it can be V5, V6, V7, or V8.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, open the \u2018<\/span><b>MailData<\/b><span style=\"font-weight: 400;\">\u2019 folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find the following files:<\/span><\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Envelope Index<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Envelope Index-wal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And, Envelope Index-shm<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shift the files to the desktop.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the Mail app and wait for it to rebuild envelope index files. If everything works, remove the envelope files from your desktop.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"8_Reset_NVRAM_or_PRAM\"><\/span><b>8. Reset NVRAM or PRAM\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It is a highly effective method to use when Mac Mail keeps crashing. Note that resetting it will delete settings like time zone and volume.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Switch off the Mac.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only locate the following keys on your keyboard: Command, Option, P, and R.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now switch on your Mac and immediately hold and press these keys for around 20 seconds.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After 20 seconds, release the keys. Now you won\u2019t find your Mac freezing or crashing often.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"9_Remove_the_Container_Folder\"><\/span><b>9. Remove the Container Folder<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This option is ideal for those who don\u2019t mind using settings like signatures, mail filters, etc. Go through these steps to remove the mail container folder.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit the Mail app and navigate to the Finder.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hold and press the \u2018<\/span><b>Option<\/b><span style=\"font-weight: 400;\">\u2019 key. While you are pressing this key, tap \u2018<\/span><b>Go and Library<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the \u2018<\/span><b>Containers<\/b><span style=\"font-weight: 400;\">\u2019 folder.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, locate the \u2018<\/span><b>com.apple.mail<\/b><span style=\"font-weight: 400;\">\u2019 folder.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shift this folder to the desktop. It will help you to restore the folder easily if required.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, launch Mail. If it opens appropriately, your problem has been resolved. But if it still crashes, you must put the container folder back.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"10_Remove_Your_Account_and_Re-add_It\"><\/span><b>10. Remove Your Account and Re-add It<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A broken account configuration also causes the Mail app to crash. You can try deleting and re-adding your account to Mac.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Force-quit the Mail app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>System Preferences<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose \u2018<\/span><b>Internet Accounts<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose every account on the sidebar, and untick the box beside \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, open the Mail app.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reenable every account through the internet account screen till the app crashes.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then, tap the \u2018<\/span><b>Minus<\/b><span style=\"font-weight: 400;\">\u2019 button to remove the account causing the problem from your Mac.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restart Mac and go to the \u2018<\/span><b>Internet Accounts<\/b><span style=\"font-weight: 400;\">\u2019 plane again.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the \u2018<\/span><b>Plus<\/b><span style=\"font-weight: 400;\">\u2019 button to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.apple.com\/en-us\/HT204093\">add<\/a> the account.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span><b>Final Thoughts<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now you are armed with various measures to use when your Mac Mail keeps crashing. Follow the simple stepwise instructions and make your device work seamlessly again. Although these measures effectively fix a crashing or freezing Mac, sometimes you may require expert assistance. In that case, speak with professional <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/\" rel=\"noopener\">email support<\/a><\/strong> services.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mac mail users complain of regular crashes while using the Mail app on their devices. You may find that your Mac Mail keeps crashing because of numerous reasons like corrupt preferences, technical glitches, and broken mailbox indexes. But regardless of the specific cause, treating this issue is imperative. Frequent crashes [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3249,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1156],"tags":[1157,1159,1158],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Ways to Resolve the Mac Mail Keeps Crashing Problem<\/title>\n<meta name=\"description\" content=\"Resolutions to use when Mac Mail keeps crashing. Force-quit the app. Choose the Apple logo, followed by \u2018Force-Quit.\u2019 Choose the \u2018Force-Quit\u2019 option. 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