{"id":3419,"date":"2022-06-30T09:14:08","date_gmt":"2022-06-30T09:14:08","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3419"},"modified":"2022-07-07T11:55:39","modified_gmt":"2022-07-07T11:55:39","slug":"gmail-not-downloading-attachments","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/","title":{"rendered":"Troubleshoot Gmail Not Downloading Attachments Issue Like a Pro!"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Emails allow you to share documents, promote your business, and track work-related tasks. You might use your Gmail daily to receive emails. However, a difficult situation can arise when you find Gmail not downloading attachments. Well, the resolutions for this problem are quite simple, like updating the browser, disabling antivirus, clearing cache, and allowing background data usage on mobile. But sometimes, the problem can be because of an unexpected issue in Gmail servers. So, in that case, you can only wait till Google addresses the issue. Keep reading to know how to make your Gmail download attachments speedily like before.\u00a0<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-receiving-emails\/\" rel=\"noopener\">Why Gmail Not Receiving Emails<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#Basic_Troubleshooting_When_You_Cant_Download_Attachments_from_Gmail\" >Basic Troubleshooting When You Can&#8217;t Download Attachments from Gmail<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#1_Check_Googles_Servers\" >1. Check Google&#8217;s Servers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#2_Access_Gmail_Via_Third-Party_Clients\" >2. Access Gmail Via Third-Party Clients<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#3_Ensure_that_You_have_a_Good_Internet_Connection\" >3. Ensure that You have a Good Internet Connection<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#Advanced_Resolutions_for_Gmail_Not_Downloading_Attachments_Issue\" >Advanced Resolutions for Gmail Not Downloading Attachments Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#1_Switch_off_Gmail_Labs\" >1. Switch off Gmail Labs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#2_Turn_Off_the_%E2%80%98Do_not_save_the_Encrypted_Page_on_Disk_Setting\" >2. Turn Off the &#8216;Do not save the Encrypted Page on Disk&#8217; Setting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#3_Turn_Off_the_Antivirus\" >3. Turn Off the Antivirus\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#4_Disable_the_Data_Saving_Mode\" >4. Disable the Data Saving Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#5_Reset_Employee_Data_by_Logging_in_Again\" >5. Reset Employee Data by Logging in Again<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailsupport.us\/blog\/gmail-not-downloading-attachments\/#Concluding_Thoughts\" >Concluding Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Basic_Troubleshooting_When_You_Cant_Download_Attachments_from_Gmail\"><\/span><b>Basic Troubleshooting When You Can&#8217;t Download Attachments from Gmail<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The resolutions for this problem can be divided into two sections. In the first one, we&#8217;ll go through some basic troubleshooting techniques. Most of the time, they are enough to resolve the problem. However, if, even after implementing them, you still find yourself unable to download attachments from Gmail, you can progress to the advanced measures. <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Check_Googles_Servers\"><\/span><b>1. Check Google&#8217;s Servers<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The files you want to download come from the servers. So if Gmail servers are not functioning properly, you&#8217;ll be unable to download attachments. Checking Gmail servers is easy. Just go over to the status page of Google.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You&#8217;ll find whether the servers are down or not. If they are, you can only wait. But if not, move on to the next troubleshooting measure.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Access_Gmail_Via_Third-Party_Clients\"><\/span><b>2. Access Gmail Via Third-Party Clients<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It&#8217;s also possible to access Gmail through third-party clients. Both Mac and Windows users can use a Mail app to access emails from your address. So, if you cannot download attachments from Gmail, use the Mail app on your Mac or Windows.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Ensure_that_You_have_a_Good_Internet_Connection\"><\/span><b>3. Ensure that You have a Good Internet Connection<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Often, Gmail won&#8217;t download attachments in the presence of a poor internet connection. If you have implemented the fixes above but still cannot download attachments from Gmail, you must examine your network connection. It&#8217;s possible that it&#8217;s unstable or poor.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It&#8217;s easy to find the upload and download capacity of your network. Just navigate to a website like <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/fast.com\/\">Fast.com<\/a> and run a test. If you find the result showing a problem, you will need to take measures to fix it. Start your modem again to reestablish the connection. You can also take away the router from its outlet and plug it back after 10 seconds. Then, run another test to check if the problem is still there.\u00a0<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/stop-receiving-duplicate-emails-in-gmail\/\" rel=\"noopener\">How to Stop Receiving Duplicate Emails in Gmail<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Advanced_Resolutions_for_Gmail_Not_Downloading_Attachments_Issue\"><\/span><b>Advanced Resolutions for Gmail Not Downloading Attachments Issue<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Don&#8217;t feel hopeless if your problem is still unresolved. Here are some advanced yet easy fixes you can use.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Switch_off_Gmail_Labs\"><\/span><b>1. Switch off Gmail Labs<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This fix is for those who don&#8217;t prefer using third-party email clients. The Gmail Labs is beta functionality, enabling you to access features yet to be released. But as these features are not fully developed, they can cause issues like Gmail not downloading attachments. So, by turning off Gmail Labs, you can troubleshoot the glitch and download emails easily.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the &#8216;<\/span><b>Gear<\/b><span style=\"font-weight: 400;\">&#8216; icon on the top-right part and select &#8216;<\/span><b>See All Settings<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to the &#8216;<\/span><b>Advanced<\/b><span style=\"font-weight: 400;\">&#8216; tab and disable the features below it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, try downloading attachments. You won&#8217;t face any issues.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Turn_Off_the_%E2%80%98Do_not_save_the_Encrypted_Page_on_Disk_Setting\"><\/span><b>2. Turn Off the &#8216;Do not save the Encrypted Page on Disk&#8217; Setting<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you cannot download attachments from Gmail, give a thought to the &#8216;<\/span><b>Do not save the encrypted page on disk<\/b><span style=\"font-weight: 400;\">&#8216; setting. Often, the feature is enabled, which prevents users from downloading the attachments. So, disable it by following these simple steps.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the Windows button on your keyboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now input &#8216;<\/span><b>Internet Options<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The &#8216;<\/span><b>Internet Options<\/b><span style=\"font-weight: 400;\">&#8216; window will open. Here navigate to &#8216;<\/span><b>Advanced Setting<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Uncheck the option, &#8216;<\/span><b>Do not save the encrypted page on disk<\/b><span style=\"font-weight: 400;\">&#8216; and tap &#8216;<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Turn_Off_the_Antivirus\"><\/span><b>3. Turn Off the Antivirus<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Antivirus programs often interrupt the working of websites and browsers. To fix this issue, you must disable them temporarily. Then, try downloading attachments. If you can download them, it means that your Firewall or Antivirus was conflicting with the download. You can permanently remove this specific antivirus software and install another one in its place that doesn&#8217;t interfere with file download. Here&#8217;s how you can disable antivirus.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the &#8216;<\/span><b>Start<\/b><span style=\"font-weight: 400;\">&#8216; menu.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input &#8216;<\/span><b>windows defender<\/b><span style=\"font-weight: 400;\">&#8216; and click on its result.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, tap &#8216;<\/span><b>Turn Windows Defender Firewall on or off<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the button beside the &#8216;<\/span><b>Windows Defender Firewall (Not recommended)<\/b><span style=\"font-weight: 400;\">&#8216; option and click &#8216;<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Disable_the_Data_Saving_Mode\"><\/span><b>4. Disable the Data Saving Mode<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Usually, users who cannot download attachments from Gmail from their phone generally have a kind of data saving mode enabled. It blocks Gmail from effectively using mobile data. You must allow background data usage to download attachments from Gmail.<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Android users must click on &#8216;<\/span><b>Apps and Notifications<\/b><span style=\"font-weight: 400;\">&#8216; in their app setting. Locate &#8216;<\/span><b>Gmail<\/b><span style=\"font-weight: 400;\">&#8216; and navigate to &#8216;<\/span><b>Mobile data and Wi-Fi<\/b><span style=\"font-weight: 400;\">.&#8217; Now, turn on the options of &#8216;<\/span><b>Unrestricted data usage<\/b><span style=\"font-weight: 400;\">&#8216; and &#8216;<\/span><b>Background data<\/b><span style=\"font-weight: 400;\">&#8216; below &#8216;<\/span><b>Advanced Settings<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">iPhone users should launch the &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; app and click the &#8216;<\/span><b>Mobile data<\/b><span style=\"font-weight: 400;\">&#8216; option.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, locate the Gmail app and toggle the switch beside it.\u00a0<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">By following these steps, the Gmail apps on your phone will have full access to mobile data. You will not face any problems downloading email attachments.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Reset_Employee_Data_by_Logging_in_Again\"><\/span><strong>5. Reset Employee Data by Logging in Again<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If there&#8217;s a temporary bug or glitch that is preventing Gmail from downloading attachments, you must consider resetting the account data. It can be done by reclogging your account.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To re-login, tap &#8216;<\/span><b>Profile<\/b><span style=\"font-weight: 400;\">&#8216; on your Google account to see the drop-down.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, opt for the &#8216;<\/span><b>Sign out of all accounts<\/b><span style=\"font-weight: 400;\">\u00a0option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, wait for three minutes and log into your Gmail account again.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send an email attachment to your account and see if you can access it.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Concluding_Thoughts\"><\/span><b>Concluding Thoughts<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Hopefully, these resolutions will work for you whenever you find &#8216;Gmail not downloading attachments.&#8217; Use one or more techniques listed above. But if none of them works, it&#8217;s best to report the issue. When you do that, give all the requisite details so as to find a fast resolution. You should also seek the advice of <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/gmail-support\" rel=\"noopener\">Gmail technical support<\/a><\/strong> professionals for the same.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Emails allow you to share documents, promote your business, and track work-related tasks. You might use your Gmail daily to receive emails. However, a difficult situation can arise when you find Gmail not downloading attachments. Well, the resolutions for this problem are quite simple, like updating the browser, disabling [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3451,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[288],"tags":[1240,1241,1237,1238,1239],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Is Gmail Not Downloading Attachments + Effective Fixes<\/title>\n<meta name=\"description\" content=\"Workarounds for Gmail not downloading attachments problem. Check Google&#039;s servers. Use a third-party email client. 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