{"id":3430,"date":"2022-07-05T10:01:30","date_gmt":"2022-07-05T10:01:30","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3430"},"modified":"2022-07-12T11:01:09","modified_gmt":"2022-07-12T11:01:09","slug":"aol-mail-keeps-crashing","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/","title":{"rendered":"Simple and Advanced Fixes for AOL Mail Keeps Crashing Problem"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">AOL Mail is one of the oldest webmail applications of all. It has been serving people efficiently since 1993. But recently, users have been facing many glitches. It seems like a bug keeps closing the app, making it practically unusable. People have even reported that their AOL Mail keeps crashing every 30 seconds. The Mail app may crash on deleted messages or freeze when you open it. In such a case, you need to find ways to restore it to how it usually works. In this article, we&#8217;ll tell you exactly how you can troubleshoot a crashing AOL Mail app.<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-not-syncing\/\" rel=\"noopener\">Why AOL Mail Not Syncing<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#Why_does_AOL_Mail_Keeps_Crashing\" >Why does AOL Mail Keeps Crashing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#General_Troubleshooting_for_AOL_Mail_Crashing_Problem\" >General Troubleshooting for AOL Mail Crashing Problem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#Additional_Fixes_for_AOL_Mail_Keeps_Crashing_Problem\" >Additional Fixes for AOL Mail Keeps Crashing Problem<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#1_Upgrade_or_Change_Your_Web_Browser\" >1. Upgrade or Change Your Web Browser<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#2_Reconfigure_the_AOL_Mailbox\" >2. Reconfigure the AOL Mailbox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#3_Use_the_AOL_Mail_Basic_Page\" >3. Use the AOL Mail Basic Page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#4_Hard_Restart_Your_AOL_Mail_App\" >4. Hard Restart Your AOL Mail App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#5_Force_Stop_the_App\" >5. Force Stop the App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#6_Disable_Add-ins\" >6. Disable Add-ins<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/aol-mail-keeps-crashing\/#Summing_Up\" >Summing Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Why_does_AOL_Mail_Keeps_Crashing\"><\/span><b>Why does AOL Mail Keeps Crashing?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A myriad of factors can cause AOL to crash repeatedly. You must be aware of all of them to troubleshoot the issue better.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A glitch in the latest AOL Mail app version.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your app may need an update from the developer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It&#8217;s possible that the server of AOL Mail is down.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You are working on an outdated operating system or web browser.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account setting errors such as SMTP port errors can cause a problem connecting the AOL Mail service and your inbox.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wrong filter settings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New emails are going into the spam or junk folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wrong privacy settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A malware attack in the system you are using.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have not fully installed the AOL Mail application on your device.<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-block-emails-on-aol\/\" rel=\"noopener\">How to Block Emails on AOL<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"General_Troubleshooting_for_AOL_Mail_Crashing_Problem\"><\/span><b>General Troubleshooting for AOL Mail Crashing Problem<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before going ahead with specific fixes, you can follow general troubleshooting for this issue. Follow these steps in the order described below.\u00a0<\/span><\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the server status of the AOL Mail app. to check the current status, navigate to <\/span><b>downdetector.com\/status\/aol\/<\/b><span style=\"font-weight: 400;\">. You will find the status of the service and if there have been any problems in the last 24 hours.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delete the cache of your AOL Mail app. To do it, click the &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; icon. Then, tap &#8216;<\/span><b>Manage Accounts<\/b><span style=\"font-weight: 400;\">.&#8217; Now, click &#8216;<\/span><b>Edit<\/b><span style=\"font-weight: 400;\">&#8216; and tap &#8216;<\/span><b>Remove<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start your phone again. Now, uninstall the AOL Mail app and reinstall the latest version of the app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, change the internet connection from wireless to mobile data.\u00a0<\/span><\/li>\n<\/ol>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-recover-old-aol-emails\/\" rel=\"noopener\">How to Recover Deleted AOL Emails<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Additional_Fixes_for_AOL_Mail_Keeps_Crashing_Problem\"><\/span><b>Additional Fixes for AOL Mail Keeps Crashing Problem<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the issue with your AOL Mail is still not resolved, you should try other measures. Use these additional resolutions to stop your AOL Mail from crashing or freezing.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Upgrade_or_Change_Your_Web_Browser\"><\/span><b>1. Upgrade or Change Your Web Browser<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It&#8217;s possible that the web browser you are using does not support AOL Mail. Additionally, if you are using a supported browser but still find that AOL keeps crashing it&#8217;s likely your browser needs an update. You must update it periodically, so it remains compliant with the configuration of your system. It will also allow your web browser not to become obsolete.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">AOL is compatible with the following browsers:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firefox<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Safari<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chrome<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Edge\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Reconfigure_the_AOL_Mailbox\"><\/span><b>2. Reconfigure the AOL Mailbox<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you find AOL Mail freezing or crashing even after upgrading the browser, try resetting your mailbox. You have probably configured it incorrectly. That&#8217;s why you cannot access your account. Here are the points to follow for resetting the AOL mailbox.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firstly, go to the &#8216;<\/span><b>Mailbox State<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once there, hit the &#8216;<\/span><b>Reset<\/b><span style=\"font-weight: 400;\">&#8216; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sign out of your account. Then enter again by logging in.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now you won&#8217;t find your AOL Mail freezing or becoming unresponsive.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Use_the_AOL_Mail_Basic_Page\"><\/span><b>3. Use the AOL Mail Basic Page<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Not many people know that the AOL Mail email service also has a basic page. You can sign in to your AOL Mail without any additional scripts that often lead to the app freezing. Just launch a compatible browser and head over to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"http:\/\/basic.webmail.aol.com\">basic.webmail.aol.com<\/a>. It will have you accessing the AOL Mail Basic page.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now login by entering your username, email address, and password. You will find only the basic feature of AOL Mail on this page. It will also load easily without any problems. So, if you find that your AOL Mail keeps crashing, try AOL Mail Basic. You can quickly check your mail for work-related purposes and not waste time waiting for the Mail app to recover.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Hard_Restart_Your_AOL_Mail_App\"><\/span><b>4. Hard Restart Your AOL Mail App<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Giving your AOL Mail app a hard restart is one of the simplest ways to fix the crashing problem. It means that you exit this and all other apps. Then, open the AOL app again.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Often, you may log out of the app and think that it&#8217;s closed. But in reality, it is still running in the background. To hard reset the app, swipe up from the screen&#8217;s bottom. Then, swipe off the top. If you are an iPhone user, use the &#8216;<\/span><b>Home<\/b><span style=\"font-weight: 400;\">&#8216; button. Double-tap this button and swipe the app up. It will close the app.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ensure to repeat this process for not just AOL but all other apps that are open. It&#8217;s because sometimes another app can clash with the AOL Mail app. another simple alternative to hard rest is switching off your device and turning it on.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Force_Stop_the_App\"><\/span><b>5. Force Stop the App<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another way by which you can fix this issue is by force-stopping the app and restarting it. Follow these instructions to carry out this process.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head over to &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, go to the &#8216;<\/span><b>App<\/b><span style=\"font-weight: 400;\">&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From here, choose the &#8216;<\/span><b>AOL<\/b><span style=\"font-weight: 400;\">&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, tap on the &#8216;<\/span><b>Force Stop<\/b><span style=\"font-weight: 400;\">&#8216; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will see a confirmation window. It will prompt you to tap the Force Stop button again to confirm your action.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After force-stopping the app, restart it and see if the problem resolves.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6_Disable_Add-ins\"><\/span><b>6. Disable Add-ins<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, add-ins can interfere with the AOL app&#8217;s working. Suppose you have installed various add-ins on a browser like Internet Explorer. In that case, it&#8217;s best to disable them and see if the app works properly. Additionally, you can also check if the plugins are incompatible with the AOL page. If they are, you can disable them.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Summing_Up\"><\/span><b>Summing Up<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These are some of the most effective fixes you can use when you find that your AOL Mail keeps crashing. As there are many reasons for this issue, you must implement a bunch of these fixes. One of them will undoubtedly make your AOL Mail work properly like before. You can also connect with an <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/\" rel=\"noopener\">email support<\/a><\/strong> service if you feel clueless about resolving the issue.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; AOL Mail is one of the oldest webmail applications of all. It has been serving people efficiently since 1993. But recently, users have been facing many glitches. It seems like a bug keeps closing the app, making it practically unusable. People have even reported that their AOL Mail keeps [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[741],"tags":[1249,1248,1247,1246],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why AOL Mail Keeps Crashing &amp; How To Fix? {Fixed}<\/title>\n<meta name=\"description\" content=\"AOL Mail keeps crashing because of a glitch in the latest app version or an unsupported browser. 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