{"id":3553,"date":"2022-07-30T10:51:22","date_gmt":"2022-07-30T10:51:22","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3553"},"modified":"2022-08-05T13:37:27","modified_gmt":"2022-08-05T13:37:27","slug":"outlook-cannot-display-the-folder","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/","title":{"rendered":"7 Ways to Fix Outlook Cannot Display the Folder Error"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook is the most used emailing service worldwide. However, sometimes, you may encounter a few technical glitches and find yourself wondering about its solutions. One of the common issues is with opening a folder. You may find Outlook cannot display the folder error message, which tells you there isn\u2019t sufficient memory to run the program. Furthermore, the error message appears out of nowhere, making it even more difficult for users to resolve. But don\u2019t worry, you can get rid of this problem pretty easily. In this article, you\u2019ll find the factors that contribute to this problem and easy technical fixes that will help you overcome them.\u00a0<\/span><\/p>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-repair-outlook-pst-files\/\" rel=\"noopener\">How to Repair Outlook PST Files<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#Reasons_for_Outlook_Cannot_Display_the_Folder_Error\" >Reasons for Outlook Cannot Display the Folder Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#Fix_Microsoft_Outlook_Cannot_Display_the_Folder_Error\" >Fix Microsoft Outlook Cannot Display the Folder Error<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#1_Remove_the_OST_File\" >1. Remove the OST File<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#2_Make_a_New_Profile_on_Outlook\" >2. Make a New Profile on Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#3_Bring_Your_Outlook_Profile_Online\" >3. Bring Your Outlook Profile Online<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#4_Modify_the_Folder_Visible_Permission\" >4. Modify the Folder Visible Permission<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#5_Run_the_Program_in_Safe_Mode_and_Turn_Off_Add-ins\" >5. Run the Program in Safe Mode and Turn Off Add-ins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#6_Stop_the_Outlook_Protocol\" >6. Stop the Outlook Protocol<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#7_Repair_Data_Files_Using_ScanpstExe\" >7. Repair Data Files Using Scanpst.Exe<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Reasons_for_Outlook_Cannot_Display_the_Folder_Error\"><\/span><b>Reasons for Outlook Cannot Display the Folder Error<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You will find this issue when you attempt to open your Outlook profile. The most common reasons preventing Outlook from displaying folders are as follows.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Corrupt OST files.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your system is executing Outlook in compatibility mode.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A virus or malware intrusion into your system.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interruption in file synchronization due to abrupt shutdown.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plugins conflict with the performance of your Outlook application.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A networking device failure can also cause a breakdown in the syncing of OST files leading to this error.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outlook has terminated unusually.<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Related Post:- <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-sync-issues\/\" rel=\"noopener\">How To Fix Outlook Sync Issues<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Fix_Microsoft_Outlook_Cannot_Display_the_Folder_Error\"><\/span><b>Fix Microsoft Outlook Cannot Display the Folder Error<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Don\u2019t think that you won\u2019t be able to access the desired folder ever again after seeing this error message. The following few fixes will enable you to open the folder you are looking for.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"1_Remove_the_OST_File\"><\/span><b>1. Remove the OST File<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">OST files on your system are prone to many problems. They are likely to get corrupted, become inaccessible, or stop synchronizing. If your OST files are corrupt, you must delete them. But before that, ensure to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91\">create<\/a> a backup of your data.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Run dialog box.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, input the following command in the dialog box: \u2018<\/span><b>%LOCALAPPDATA% \\Microsoft \\Outlook<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This will open the path of the OST data file.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find the damaged file and right-tap it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the \u2018<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">\u2019 option.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"2_Make_a_New_Profile_on_Outlook\"><\/span><b>2. Make a New Profile on Outlook<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If Outlook cannot display the folder because of a corrupt profile, you can make a new one. Here are the points to follow.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the Windows key as well as R together on your keyboard.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, type in \u2018<\/span><b>Control<\/b><span style=\"font-weight: 400;\">\u2019 here.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, locate the \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">\u2019 option and tap it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, tap \u2018<\/span><b>Show Profiles<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Add<\/b><span style=\"font-weight: 400;\">\u2019 and give the profile a name.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fill in your email credentials.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the option of \u2018<\/span><b>Always use this profile<\/b><span style=\"font-weight: 400;\">.\u2019 Then, choose the profile you have created and tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, open Outlook again.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"3_Bring_Your_Outlook_Profile_Online\"><\/span><b>3. Bring Your Outlook Profile Online<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another easy fix to troubleshoot cannot display the folder Outlook error is to change the <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/fix-outlook-working-offline-error\/\" rel=\"noopener\"><strong>Outlook profile from offline to online<\/strong><\/a>. It is especially useful if your Outlook cannot find a specified location in the shared mailbox. Use these points to bring Outlook online.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 in Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 again. You will see your email address.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double tap on your email ID.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A checkbox will appear beside the \u2018<\/span><b>Cache mode<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the check mark from this specific box and hit \u2018<\/span><b>Finish<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, restart Outlook.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"4_Modify_the_Folder_Visible_Permission\"><\/span><b>4. Modify the Folder Visible Permission<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your Outlook still cannot access the specified folder location, you can try modifying the folder visible permission. However, administrators of the shared Outlook account can utilize this measure. You will require your Exchange account as well as the Microsoft Exchange server to change folder visible permission. Once you are sure of all these points, carry out the following troubleshooting.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to the \u2018<\/span><b>Folder<\/b><span style=\"font-weight: 400;\">\u2019 pane.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, right-click on the option of the \u2018<\/span><b>Public<\/b><span style=\"font-weight: 400;\">\u2019 folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, tap \u2018<\/span><b>Properties<\/b><span style=\"font-weight: 400;\">\u2019 and set the permissions.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Under the \u2018<\/span><b>Permissions<\/b><span style=\"font-weight: 400;\">\u2019 select your permission level. As an admin, you will have all the rights.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">So, you can set different permissions as per your preferences.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To assign the permission for making the folder visible, place a check on the box next to \u2018<\/span><b>Folder visible<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">But if you don\u2019t want to assign the permission, tap \u2018<\/span><b>Edit<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, save the new settings by tapping \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"5_Run_the_Program_in_Safe_Mode_and_Turn_Off_Add-ins\"><\/span><b>5. Run the Program in Safe Mode and Turn Off Add-ins<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In safe mode, Outlook begins with very basic features. It is also devoid of any add-ins. <strong><a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/blog\/how-to-open-outlook-in-safe-mode\/\" rel=\"noopener\">Opening Outlook in safe mode<\/a><\/strong> is an excellent way to see if the trouble is due to add-ins.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can begin Outlook in this mode by hitting the Windows key and R and launching the Run dialog box. In it, input \u2018<\/span><b>exe\/safe<\/b><span style=\"font-weight: 400;\">\u2019 and tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019 If Outlook is working fine, you should disable the add-ins. You can do it by navigating to \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">\u2019 in Outlook and choosing \u2018<\/span><b>Options<\/b><span style=\"font-weight: 400;\">.\u2019 Then, select \u2018<\/span><b>Add-ins<\/b><span style=\"font-weight: 400;\">,\u2019 followed by \u2018<\/span><b>COM Add-ins<\/b><span style=\"font-weight: 400;\">\u2019 and tap \u2018<\/span><b>Go<\/b><span style=\"font-weight: 400;\">.\u2019 Choose an add-in from the list and tap \u2018<\/span><b>Remove<\/b><span style=\"font-weight: 400;\">.\u2019 Now start Outlook again and see if you still encounter this problem.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"6_Stop_the_Outlook_Protocol\"><\/span><b>6. Stop the Outlook Protocol<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Outlook users can easily view and access their mailboxes from different locations because of the \u2018<\/span><b>Anywhere<\/b><span style=\"font-weight: 400;\">\u2019 protocol. But any changes in this protocol can cause you to face the \u2018Outlook cannot display the folder\u2019 error. Administrators can resolve this issue by inhibiting the Outlook protocol.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Outlook and tap \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose \u2018<\/span><b>Info<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the configured email by tapping it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to \u2018<\/span><b>More Settings<\/b><span style=\"font-weight: 400;\">\u2019 and tap the \u2018<\/span><b>Connections<\/b><span style=\"font-weight: 400;\">\u2019 tab to modify the account settings.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can now inhibit the Anywhere protocol. This should fix the problem.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"7_Repair_Data_Files_Using_ScanpstExe\"><\/span><b>7. Repair Data Files Using Scanpst.Exe<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If nothing resolves your problem, you must take steps to repair the Outlook data file. Corrupt files lead Outlook to act up. The best way is to utilize the in-built Scanpst tool.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open it and browse the Outlook data file you think is corrupt.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To commence the scan, select \u2018<\/span><b>Start<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now select \u2018<\/span><b>Repair<\/b><span style=\"font-weight: 400;\">\u2019 after the scan finds problems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After the repair ends, open Outlook with the profile linked to the data files you repaired.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span><b>Final Thoughts<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Contrary to how it may sound, Outlook cannot display the folder error isn\u2019t very complicated to fix. It majorly requires you to delete the .OST file. Use the different ways mentioned in this article to enable Outlook to access the folder. But if they don\u2019t yield you the desired results, connect with <a target=\"_blank\" href=\"https:\/\/www.emailsupport.us\/microsoft-outlook-support\" rel=\"noopener\"><strong>Outlook support<\/strong><\/a> professional.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Microsoft Outlook is the most used emailing service worldwide. However, sometimes, you may encounter a few technical glitches and find yourself wondering about its solutions. One of the common issues is with opening a folder. You may find Outlook cannot display the folder error message, which tells you there [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3591,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[257],"tags":[1329,1330,1331,1328],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Getting &quot;Outlook Cannot Display The Folder&quot; | How To Fix? [Fixed]<\/title>\n<meta name=\"description\" content=\"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getting &quot;Outlook Cannot Display The Folder&quot; | How To Fix? [Fixed]\" \/>\n<meta property=\"og:description\" content=\"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/\" \/>\n<meta property=\"og:site_name\" content=\"emailsupport.us\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-30T10:51:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-05T13:37:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.emailsupport.us\/blog\/wp-content\/uploads\/2022\/07\/Outlook-Cannot-Display-The-Folder.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/\",\"url\":\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/\",\"name\":\"Getting \\\"Outlook Cannot Display The Folder\\\" | How To Fix? [Fixed]\",\"isPartOf\":{\"@id\":\"https:\/\/www.emailsupport.us\/blog\/#website\"},\"datePublished\":\"2022-07-30T10:51:22+00:00\",\"dateModified\":\"2022-08-05T13:37:27+00:00\",\"author\":{\"@id\":\"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/7782e8c3bffff1db1186c27e86377493\"},\"description\":\"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.emailsupport.us\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Outlook\",\"item\":\"https:\/\/www.emailsupport.us\/blog\/category\/outlook\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"7 Ways to Fix Outlook Cannot Display the Folder Error\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.emailsupport.us\/blog\/#website\",\"url\":\"https:\/\/www.emailsupport.us\/blog\/\",\"name\":\"emailsupport.us\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.emailsupport.us\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/7782e8c3bffff1db1186c27e86377493\",\"name\":\"John\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/af8f41ac4b4bb809e1309b7ddad8dcb0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/af8f41ac4b4bb809e1309b7ddad8dcb0?s=96&d=mm&r=g\",\"caption\":\"John\"},\"description\":\"John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/\"],\"url\":\"https:\/\/www.emailsupport.us\/blog\/author\/john\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Getting \"Outlook Cannot Display The Folder\" | How To Fix? [Fixed]","description":"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/","og_locale":"en_US","og_type":"article","og_title":"Getting \"Outlook Cannot Display The Folder\" | How To Fix? [Fixed]","og_description":"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.","og_url":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/","og_site_name":"emailsupport.us","article_published_time":"2022-07-30T10:51:22+00:00","article_modified_time":"2022-08-05T13:37:27+00:00","og_image":[{"width":800,"height":450,"url":"https:\/\/www.emailsupport.us\/blog\/wp-content\/uploads\/2022\/07\/Outlook-Cannot-Display-The-Folder.webp","type":"image\/webp"}],"author":"John","twitter_card":"summary_large_image","twitter_misc":{"Written by":"John","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/","url":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/","name":"Getting \"Outlook Cannot Display The Folder\" | How To Fix? [Fixed]","isPartOf":{"@id":"https:\/\/www.emailsupport.us\/blog\/#website"},"datePublished":"2022-07-30T10:51:22+00:00","dateModified":"2022-08-05T13:37:27+00:00","author":{"@id":"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/7782e8c3bffff1db1186c27e86377493"},"description":"Outlook cannot display the folder message may pop up due to corrupt OST files or an interruption in file synchronization. Resolve this problem with these steps.","breadcrumb":{"@id":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.emailsupport.us\/blog\/outlook-cannot-display-the-folder\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.emailsupport.us\/blog\/"},{"@type":"ListItem","position":2,"name":"Outlook","item":"https:\/\/www.emailsupport.us\/blog\/category\/outlook\/"},{"@type":"ListItem","position":3,"name":"7 Ways to Fix Outlook Cannot Display the Folder Error"}]},{"@type":"WebSite","@id":"https:\/\/www.emailsupport.us\/blog\/#website","url":"https:\/\/www.emailsupport.us\/blog\/","name":"emailsupport.us","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.emailsupport.us\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/7782e8c3bffff1db1186c27e86377493","name":"John","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.emailsupport.us\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/af8f41ac4b4bb809e1309b7ddad8dcb0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/af8f41ac4b4bb809e1309b7ddad8dcb0?s=96&d=mm&r=g","caption":"John"},"description":"John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.","sameAs":["https:\/\/www.linkedin.com\/"],"url":"https:\/\/www.emailsupport.us\/blog\/author\/john\/"}]}},"_links":{"self":[{"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/posts\/3553"}],"collection":[{"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/comments?post=3553"}],"version-history":[{"count":3,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/posts\/3553\/revisions"}],"predecessor-version":[{"id":3592,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/posts\/3553\/revisions\/3592"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/media\/3591"}],"wp:attachment":[{"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/media?parent=3553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/categories?post=3553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.emailsupport.us\/blog\/wp-json\/wp\/v2\/tags?post=3553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}