{"id":3925,"date":"2022-11-02T09:25:51","date_gmt":"2022-11-02T09:25:51","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=3925"},"modified":"2022-11-02T09:30:41","modified_gmt":"2022-11-02T09:30:41","slug":"outlook-signature-not-working","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/","title":{"rendered":"Troubleshoot the Outlook Signature Not Working Issue"},"content":{"rendered":"<p>Outlook gives its users a signature functionality wherein they can add signatures below their mail. Adding a signature below your mail certainly makes it look more professional. However, this feature regularly runs into errors. Users often find Outlook signature not working. The problem is common in various Outlook versions such as Outlook 2013, 2016, 2019, and even Microsoft 365 apps. Often, it happens when the user has a Microsoft Office Desktop app along with another version of Office on their system. There are various causes behind this problem. In this article, you\u2019ll find out what might be causing this error and ways to fix it.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Why_Is_Outlook_Signature_Not_Working\" >Why Is Outlook Signature Not Working?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Fixing_Outlook_Insert_Signature_Not_Working\" >Fixing Outlook Insert Signature Not Working<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Uninstall_the_previously_installed_Office_Apps\" >Uninstall the previously installed Office Apps.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Repair_Office_365\" >Repair Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Use_the_Outlook_Web_App_to_insert_signatures\" >Use the Outlook Web App to insert signatures.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Disable_the_NTFS_compression\" >Disable the NTFS compression<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Modify_the_HTML_signature_into_plain_text\" >Modify the HTML signature into plain text<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Switch_to_HTML_format\" >Switch to HTML format<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Some_Other_Outlook_Signature_Problems_in_Office_365\" >Some Other Outlook Signature Problems in Office 365<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Images_showing_as_attachments_in_Outlook_365_signature\" >Images showing as attachments in Outlook 365 signature<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Cannot_edit_Office_365_signature\" >Cannot edit Office 365 signature<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Outlook_signature_not_showing_while_you_write_an_email\" >Outlook signature not showing while you write an email.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#The_signature_images_arent_clear\" >The signature images aren\u2019t clear.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-signature-not-working\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Is_Outlook_Signature_Not_Working\"><\/span>Why Is Outlook Signature Not Working?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before starting the troubleshooting process, you might benefit from knowing about the reasons. Listed below are some major causes of the signature feature malfunctioning in Outlook.<\/p>\n<ul>\n<li>The new update of Office has a bug in the code.<\/li>\n<li>The OWA policy is blocking the feature to sign in to your email.<\/li>\n<li>Your signature is in an HTML format, which is why the receiver cannot see it.<\/li>\n<li>There is a problem with your Office application, which needs to be repaired.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Fixing_Outlook_Insert_Signature_Not_Working\"><\/span>Fixing Outlook Insert Signature Not Working<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After knowing about the reasons, you can try out these effective fixes. They will help you insert your signature in your Outlook email quickly.<\/p>\n<p>If you want to know more about <a href=\"https:\/\/www.emailsupport.us\/blog\/tips-to-add-custom-signature-in-outlook-email\/\">how to add a custom signature in Outlook<\/a> you can read this post.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Uninstall_the_previously_installed_Office_Apps\"><\/span>Uninstall the previously installed Office Apps.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Often, users find that their Outlook closes or hangs when they select the \u2018Signatures\u2019 button. It hinders them from adding the signature. This problem is likely to happen if you\u2019ve installed an Office app on a system with preinstalled Office desktop apps. The workaround is to uninstall these preinstalled desktop apps.<\/p>\n<ol>\n<li>Choose \u2018Settings\u2019 by right-tapping the Windows Start button.<\/li>\n<li>Select \u2018Apps\u2019 followed by \u2018Apps and Features.\u2019<\/li>\n<li>Choose the \u2018Microsoft Office Desktop Apps\u2019 option.<\/li>\n<li>Now tap \u2018Uninstall.\u2019<\/li>\n<li>Start your system again.<\/li>\n<li>Now perform a repair of Office to ensure that it works smoothly.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Repair_Office_365\"><\/span>Repair Office 365<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As mentioned previously, you need to repair Outlook to fully eliminate the Outlook signature not working problem. Use these guidelines to run a repair via the built-in repair utility in Windows.<\/p>\n<ol>\n<li>Go to \u2018Control Panel\u2019 by inputing its name on the search bar and hitting enter.<\/li>\n<li>Head to \u2018Programs\u2019 and then tap \u2018Programs and Features.\u2019<\/li>\n<li>Tap \u2018MS Office 365\u2019 and choose \u2018Change.\u2019<\/li>\n<li>In the dialog box that displays, choose the \u2018Quick Repair\u2019 option.<\/li>\n<li>Now tap \u2018Repair.\u2019<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Use_the_Outlook_Web_App_to_insert_signatures\"><\/span>Use the Outlook Web App to insert signatures.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can use the Outlook Web App when you can\u2019t add signatures through the installed Outlook app. Use these instructions when you find the insert signature not working Outlook issue.<\/p>\n<ol>\n<li>Head to the Outlook web server.<\/li>\n<li>Once there, sign into your account.<\/li>\n<li>From the top-right part, choose \u2018Settings.\u2019<\/li>\n<li>Tap the option \u2018View all Outlook settings\u2019 followed by \u2018Compose and Reply.\u2019<\/li>\n<li>Click \u2018+ New Signatures.\u2019<\/li>\n<li>Now, input your signature name.<\/li>\n<li>After doing that, go down and choose the default signatures for new emails and replies.<\/li>\n<li>Save the changes you\u2019ve made by tapping the button for it.<\/li>\n<li>Now hit \u2018Send\u2019 on your email.<\/li>\n<li>You will see your signature at the end of the message.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Disable_the_NTFS_compression\"><\/span>Disable the NTFS compression<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It is yet another good technique to implement when you find Outlook not adding signature. You can check if you have disabled NTFS compression on the directory.<\/p>\n<ol>\n<li>Examine if the NTFS compression is turned off on the \u2018%APPDATA%\\Microsoft\\Signatures\u2019 directory.<\/li>\n<li>If the signature button is greyed out, ensure that your system administrator has not switched on the policy \u2018Do not allow signatures for email messages.\u2019<\/li>\n<li>You must look at it under the following GPO section, \u2018Microsoft Outlook 2016&gt;Outlook Options&gt;Mail Format.\u2019<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Modify_the_HTML_signature_into_plain_text\"><\/span>Modify the HTML signature into plain text<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you have a device with an Exchange Service before MS Exchange Service 2007, it can only read plain text. So, you must change the HTML format to plain text. Follow these steps to modify the format when you encounter Outlook signature formatting issues.<\/p>\n<ol>\n<li>Use a browser to open your Outlook account.<\/li>\n<li>Now, hit \u2018Settings.\u2019<\/li>\n<li>After that, choose the option \u2018View All Outlook Settings.\u2019<\/li>\n<li>Go below the \u2018Mail\u2019 option.<\/li>\n<li>Here, click \u2018Compose and Reply.\u2019<\/li>\n<li>Tap on your signature.<\/li>\n<li>Go to \u2018Message Format.\u2019<\/li>\n<li>Tap on HTML.<\/li>\n<li>A drop down menu will appear. Here, select \u2018Plain Text.\u2019<\/li>\n<li>Tap \u2018Save\u2019 after that.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Switch_to_HTML_format\"><\/span>Switch to HTML format<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This method is for those who find images not being shown in their Outlook signature. Image does not appear in signatures with a rich or plain text format. So, you need to switch to HTML to allow images to appear.<\/p>\n<ol>\n<li>Head to Outlook and choose \u2018File.\u2019<\/li>\n<li>Now choose \u2018Options.\u2019<\/li>\n<li>Follow it up by tapping on \u2018Mail.\u2019<\/li>\n<li>Now modify \u2018Rich Text or Plain Text\u2019 to \u2018HTML below Compose Messages.<\/li>\n<li>Lastly, click \u2018OK.\u2019<\/li>\n<li>Now the format of your signature is changed to HTML. You\u2019ll be able to view the image signature.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Some_Other_Outlook_Signature_Problems_in_Office_365\"><\/span>Some Other Outlook Signature Problems in Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Many people face other issues also when it comes to MS Office 365 signatures. Given below are some of the common complaints and their resolutions.<\/p>\n<p>If you want to <a href=\"https:\/\/www.emailsupport.us\/blog\/how-to-add-a-signature-in-yahoo-mail\/\">how to add a signature in Yahoo Mail<\/a> you can read this post.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Images_showing_as_attachments_in_Outlook_365_signature\"><\/span>Images showing as attachments in Outlook 365 signature<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The disclaimer function of Office 365 doesn\u2019t allow you to embed company logos and social media symbols. It cannot identify them as distinct elements. Users generally see a square with a red cross on it. Sometimes, they find that an attachment instead of their company image is added to the message.<\/p>\n<p>You can resolve this problem by hosting your email signature images online. It can be done by using either the web server or by using a hosting website such as Flickr. After you host the images, you will receive a URL. Copy this into the HTML code of your Outlook signature.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Cannot_edit_Office_365_signature\"><\/span>Cannot edit Office 365 signature<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Many people face problems while updating email signature in Outlook. You may find that the signature button is missing below the layout menu. It happens due to the OWA policy obstructing this functionality. Fix it by following these points.<\/p>\n<ol>\n<li>Go to &#8216;Exchange admin center.&#8217;<\/li>\n<li>Next, head to the &#8216;Permissions&#8217; area.<\/li>\n<li>Now, choose the &#8216;Outlook Web App Policies&#8217; section in the menu.<\/li>\n<li>Select the policy in action and edit it.<\/li>\n<li>Tap on &#8216;More Options&#8217; in the &#8216;Features&#8217; tab.<\/li>\n<li>Now, go below the &#8216;User Experience&#8217; section.<\/li>\n<li>Here, choose a checkbox of &#8216;Email Signature.&#8217;<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Outlook_signature_not_showing_while_you_write_an_email\"><\/span>Outlook signature not showing while you write an email.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You may certainly be pleasantly surprised to know that this is not actually a problem. Keep in mind that signatures are only inserted after you send an email. It implies that you cannot view your signature in your email inbox.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_signature_images_arent_clear\"><\/span>The signature images aren\u2019t clear.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, you may find the images in your Outlook signature quite blurry or unclear. In this case, there are some things that you should check.<\/p>\n<ol>\n<li>Check whether the photo is of high resolution. High-resolution images look clear and crisp, especially on mobile devices.<\/li>\n<li>Examine your display scaling. Ensure that it is configured to 100 percent and that your images are configured to 96 DPI.<\/li>\n<li>For Apple Mail, the images should be set to 72 DPI.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Use these measures whenever you notice the Outlook signature not working. These will come in handy no matter the kind of signature issue you encounter. If you require additional troubleshooting guidance, contact expert email technical support experts. The professionals will fix the technical glitch speedily for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Outlook gives its users a signature functionality wherein they can add signatures below their mail. Adding a signature below your mail certainly makes it look more professional. However, this feature regularly runs into errors. Users often find Outlook signature not working. The problem is common in various Outlook versions such [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[257],"tags":[1511,1508,1509,1512,1510],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Is Your Outlook Signature Not Working and Ways to Fix It<\/title>\n<meta name=\"description\" content=\"Outlook signature not working because of a code issue in the new update or blockage by the OWA policy. 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