{"id":4253,"date":"2023-01-05T07:12:35","date_gmt":"2023-01-05T07:12:35","guid":{"rendered":"https:\/\/www.emailsupport.us\/blog\/?p=4253"},"modified":"2023-07-05T09:27:40","modified_gmt":"2023-07-05T09:27:40","slug":"outlook-not-accepting-password","status":"publish","type":"post","link":"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/","title":{"rendered":"Troubleshoot Outlook Not Accepting Password and Resume Working"},"content":{"rendered":"<p style=\"text-align: justify;\">One of the common problems Outlook users face is <strong>Outlook not accepting password<\/strong>. The error persists even after they perform a password reset. This problem can arise due to Outlook being configured in this way, so it asks for credentials at every login. Another common cause is when the app isn\u2019t updated. To fix it, you can change the settings, so <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.microsoft.com\/en-in\/microsoft-365\/outlook\/email-and-calendar-software-microsoft-outlook\">Outlook<\/a> isn\u2019t set to prompt for a password repeatedly. Updating the app will fix the other major cause of this issue. Besides, ensure that you have a good network connection. This article will provide more details on addressing this problem.<\/p>\n<h2><\/h2>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Fix_Outlook_Not_Accepting_Password\" >Fix Outlook Not Accepting Password<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Turn_off_Always_Prompt_for_Logon_Credentials\" >Turn off Always Prompt for Logon Credentials<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Remove_Outlook_user_credentials\" >Remove Outlook user credentials.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Change_the_logon_network_security_settings\" >Change the logon network security settings.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Employ_a_self-diagnostics_tool\" >Employ a self-diagnostics tool<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Update_Outlook\" >Update Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Turn_on_the_remember_password_feature\" >Turn on the remember password feature.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Disable_the_third-party_security_software\" >Disable the third-party security software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Modify_the_Outlookost_file_name\" >Modify the Outlook.ost file name<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Make_another_Outlook_profile\" >Make another Outlook profile.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/#Fix_Password_Issues_in_Outlook_Quickly\" >Fix Password Issues in Outlook Quickly<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Fix_Outlook_Not_Accepting_Password\"><\/span>Fix <strong>Outlook Not Accepting Password<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Now that you have a better understanding of the issue use these measures.<\/p>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Turn_off_Always_Prompt_for_Logon_Credentials\"><\/span>Turn off Always Prompt for Logon Credentials<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Making necessary changes to the credential settings will help you fix this error.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Move to \u2018<strong>File<\/strong>\u2019 in Outlook.<\/li>\n<li>Tap \u2018<strong>Account Settings<\/strong>.\u2019<\/li>\n<li>Now, from the dropdown, choose this option again.<\/li>\n<li>Select your Outlook Exchange account.<\/li>\n<li>Choose \u2018<strong>Change<\/strong>\u2019 followed by \u2018<strong>More Settings<\/strong>.\u2019<\/li>\n<li>Click the \u2018<strong>Security<\/strong>\u2019 button.<\/li>\n<li>Navigate to \u2018<strong>User Identification<\/strong>.\u2019<\/li>\n<li>Ensure that the \u2018<strong>Always Prompt for Logon Credentials<\/strong>\u2019 box is not checked.<\/li>\n<li>Tap \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Finally, restart Outlook.<\/li>\n<\/ol>\n<blockquote><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Also Read: <a href=\"https:\/\/www.emailsupport.us\/blog\/outlook-keeps-asking-for-password\/\">Outlook Keeps Asking For Password<\/a><\/p><\/blockquote>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Remove_Outlook_user_credentials\"><\/span>Remove Outlook user credentials.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Sometimes, removing Outlook user credentials is also helpful. So, when you find <strong>Outlook not accepting new password <\/strong>remove Outlook user credentials using these steps.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Move to \u2018<strong>Control Panel<\/strong>\u2019 on your system.<\/li>\n<li>Click \u2018<strong>User Accounts<\/strong>.\u2019<\/li>\n<li>Tap on \u2018<strong>Credential Manager.\u2019<\/strong><\/li>\n<li>Click \u2018<strong>Windows Credential<\/strong>.\u2019<\/li>\n<li>The login credentials will show.<\/li>\n<li>Eliminate Outlook user credentials from the list.<\/li>\n<li>After that, open the Outlook app as an administrator.<\/li>\n<\/ol>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Change_the_logon_network_security_settings\"><\/span>Change the logon network security settings.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Do you find that <strong>Outlook keeps asking for password and won\u2019t connect <\/strong>to <a href=\"https:\/\/www.emailsupport.us\/blog\/how-to-update-office-365\/\">Microsoft 365<\/a>? If your Outlook version is older, modify the logon network security setting to \u2018<strong>Anonymous Authentication<\/strong>.\u2019<\/p>\n<ol style=\"text-align: justify;\">\n<li>Close Outlook.<\/li>\n<li>Navigate to \u2018<strong>Control Panel<\/strong>.\u2019<\/li>\n<li>Find and double-click on \u2018<strong>Mail<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Show Profiles<\/strong>.\u2019<\/li>\n<li>Choose your Outlook profile and tap \u2018<strong>Properties<\/strong>.\u2019<\/li>\n<li>Click \u2018<strong>E-Mail Accounts<\/strong>.\u2019<\/li>\n<li>Choose your account and tap \u2018<strong>Change<\/strong>.\u2019<\/li>\n<li>Click \u2018<strong>More Settings<\/strong>\u2019 in the \u2018<strong>Change Account<\/strong>\u2019 dialog.<\/li>\n<li>Now, choose the \u2018<strong>Security<\/strong>\u2019 tab.<\/li>\n<li>Pick \u2018<strong>Anonymous Authentication<\/strong>\u2019 in the \u2018<strong>Logon network security\u2019 <\/strong>list.<\/li>\n<li>Tap \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Hit \u2018<strong>Next<\/strong>\u2019 followed by \u2018<strong>Finish<\/strong>.\u2019<\/li>\n<li>Close the \u2018<strong>Account Settings<\/strong>\u2019 dialog.<\/li>\n<li>After that, close the \u2018<strong>Mail Setup<\/strong>\u2019 dialog box.<\/li>\n<li>Now, close the \u2018<strong>Mail Control Panel<\/strong>.\u2019<\/li>\n<\/ol>\n<blockquote><p>Also Read: <a href=\"https:\/\/www.emailsupport.us\/blog\/way-to-reset-outlook-email-password\/\">Reset Outlook Email Password<\/a><\/p><\/blockquote>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Employ_a_self-diagnostics_tool\"><\/span>Employ a self-diagnostics tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Users of newer Outlook versions who find that Outlook continuously prompts for a password and won\u2019t connect should use this method. If you use Outlook 2010 or 2016, run the diagnostics to find the issue. You can download the diagnostics tool by visiting this link. This diagnostics will conduct automated checks. It will then give possible resolutions to the issue of <strong>Outlook not accepting new password<\/strong>.<\/p>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Update_Outlook\"><\/span>Update Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">You can enable automatic updates for Outlook. Open Outlook and go through these pointers.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Head to the \u2018<strong>File<\/strong>\u2019 tab.<\/li>\n<li>Now select \u2018<strong>Office Account<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Update options<\/strong>\u2019 followed by \u2018<strong>Enable updates<\/strong>.\u2019<\/li>\n<li>In case Enable Updates is grayed out, it means that you\u2019ve enabled automatic updates.<\/li>\n<li>When asked to allow Outlook to make modifications to your system, choose \u2018<strong>Yes<\/strong>.\u2019<\/li>\n<li>To view the updates, go to the \u2018<strong>File<\/strong>\u2019 tab and select \u2018<strong>Office Accounts<\/strong>.\u2019<\/li>\n<li>Here, choose \u2018<strong>Update Options<\/strong>\u2019 followed by \u2018<strong>View Updates<\/strong>.\u2019<\/li>\n<li>The \u2018<strong>What\u2019s New in Microsoft 365<\/strong>\u2019 page will open.<\/li>\n<li>It will show the changes made to your Office apps.<\/li>\n<li>In the section \u2018<strong>What\u2019s New in Your Favourite Office app<\/strong>,\u2019 choose \u2018<strong>Outlook<\/strong>.\u2019<\/li>\n<li>On the page \u2018<strong>What\u2019s New in Outlook for Microsoft 365<\/strong>,\u2019 you can view the details of the updates.<\/li>\n<\/ol>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Turn_on_the_remember_password_feature\"><\/span>Turn on the remember password feature.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Another easy yet effective fix to use when <strong>Outlook does not accept password<\/strong> is to turn on the Remember Password feature.<\/p>\n<ol style=\"text-align: justify;\">\n<li>In Outlook, move to the \u2018<strong>File<\/strong>\u2019 tab.<\/li>\n<li>Now head to \u2018<strong>Account Settings<\/strong>.\u2019<\/li>\n<li>Below the \u2018<strong>Email<\/strong>\u2019 tab, double-tap your account.<\/li>\n<li>In the new window, place a tick on the \u2018<strong>Remember Password<\/strong>\u2019 option.<\/li>\n<\/ol>\n<blockquote><p>&nbsp;<\/p>\n<p>Also Read: <a href=\"https:\/\/www.emailsupport.us\/blog\/way-to-fix-outlook-email-login-issue\/\">Outlook Email Login Issue<\/a><\/p><\/blockquote>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Disable_the_third-party_security_software\"><\/span>Disable the third-party security software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Sometimes, due to firewall interference, users find <strong>Windows security Outlook not accepting password<\/strong>. Use these steps to disable the antivirus.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Navigate to \u2018<strong>File<\/strong>\u2019 in Outlook.<\/li>\n<li>Here, click \u2018<strong>Manage add-ins<\/strong>.\u2019<\/li>\n<li>Choose the add-in that\u2019s interfering and turn it off.<\/li>\n<li>After that, open Outlook in Safe mode.<\/li>\n<li>To do so, hit the control key and double-tap the Outlook icon.<\/li>\n<li>Check if Outlook still doesn\u2019t accept your password.<\/li>\n<\/ol>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Modify_the_Outlookost_file_name\"><\/span>Modify the Outlook.ost file name<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">This is, again, an effective measure to make Outlook accept your login credentials.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Exit Outlook and any other Microsoft Office app.<\/li>\n<li>Select \u2018<strong>Run<\/strong>\u2019 from the start menu.<\/li>\n<li>In the Run box, use this file path: %LOCALAPPDATA%\\Microsoft\\Outlook\\<\/li>\n<li>Tap the \u2018<strong>OK<\/strong>\u2019 button.<\/li>\n<li>Locate the .ost file and change its name.<\/li>\n<li>After that, restart the computer and relaunch Outlook.<\/li>\n<\/ol>\n<h3><\/h3>\n<h3 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Make_another_Outlook_profile\"><\/span>Make another Outlook profile.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Users complaining that <strong>Outlook keeps saying my password is wrong<\/strong> should create another Outlook profile. Close Outlook and use these points.<\/p>\n<ol style=\"text-align: justify;\">\n<li>Select \u2018<strong>Start<\/strong>\u2019 and head to \u2018<strong>Control Panel<\/strong>.\u2019<\/li>\n<li>Here, locate \u2018<strong>View by large icons<\/strong>.\u2019 It is present in the upper-right part.<\/li>\n<li>Then tap \u2018<strong>Mail (32-bit)<\/strong>.\u2019<\/li>\n<li>Now tap \u2018<strong>Show profiles<\/strong>.\u2019<\/li>\n<li>After that, click the \u2018<strong>Add<\/strong>\u2019 button.<\/li>\n<li>Input the profile name and tap \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Input your email and name when prompted.<\/li>\n<li>Tap \u2018<strong>Next<\/strong>\u2019 followed by \u2018<strong>Finish<\/strong>.\u2019<\/li>\n<li>Return to the \u2018<strong>Mail<\/strong>\u2019 window.<\/li>\n<li>Choose your new profile in the dialog box of \u2018<strong>Always use this profile<\/strong>.\u2019<\/li>\n<li>Finally, tap \u2018<strong>OK<\/strong>.\u2019<\/li>\n<\/ol>\n<h2><\/h2>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Fix_Password_Issues_in_Outlook_Quickly\"><\/span>Fix Password Issues in Outlook Quickly<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Use these measures whenever you notice <strong>Outlook not accepting password<\/strong>. Making changes to Outlook settings and running the diagnostic tool will fix the issue. But if you need help logging in and find Outlook rejecting your password even after applying the measures, contact an <a href=\"https:\/\/www.emailsupport.us\/microsoft-outlook-support\">email technical expert<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the common problems Outlook users face is Outlook not accepting password. The error persists even after they perform a password reset. This problem can arise due to Outlook being configured in this way, so it asks for credentials at every login. Another common cause is when the app [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4255,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[257],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Resolve Outlook Not Accepting Password<\/title>\n<meta name=\"description\" content=\"Outlook not accepting password and rejecting it continuously? Here are the fixes to use. Turn off &quot;Always prompt for logon credentials.&quot; Go to \u2018File.\u2019\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emailsupport.us\/blog\/outlook-not-accepting-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Resolve Outlook Not Accepting Password\" \/>\n<meta property=\"og:description\" content=\"Outlook not accepting password and rejecting it continuously? Here are the fixes to use. 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