Your solution to Spectrum email not working!

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Spectrum email not working

No matter which email you use, you are bound to face issues every now and then. If you are using Spectrum then you might come across errors like Spectrum email not responding or Spectrum email not working. There is nothing to worry about as we are here to assist you and you will be able to fix them easily.


Spectrum email not working


Why is my Spectrum email not working?

There could be quite a few reasons as to why you are facing this Spectrum email problem. One such common issue could be not being able to send or receive an email. Once you fix this, your email will work just fine post that. The correct email settings have been mentioned below for your convenience:

  • SSL: On
  • Protocol: IMAP
  • Incoming mail server:
  • Port: 993
  • Outgoing mail server:
  • Port: 587

Another email not working spectrum issue is related to a forgotten password. It might be a possibility that you forgot the Spectrum email password and come across challenges while you log in to your account.

In such cases, you can recuperate your password by clicking on the “Forgot Password” tab on the Spectrum email sign-in page. Once you click on the link, follow the instructions that you see on the screen to set the anticipated password.

Cases may happen that you have access to your email account on numerous devices. In case the IMAP settings are not configured precisely, then there are chances that you miss your emails on those devices and you wonder why my Spectrum email is not working.


Come reasons why Spectrum email is not responding

You can refer to these points when you come across Spectrum email stopped working situation as per your device.


1. Spectrum Email Stopped Working on iPhone

If you are using an iPhone and come across that Spectrum Email is not working again, safeguard that the email settings are configured appropriately. Setting up your Spectrum Email on iPhone needs you to use the username as your complete Spectrum email address and the password as the chosen one.


2. Spectrum Email Issues on iPad 

In case you are using an iPad for opening Spectrum email; however, encounter an issue, consider rechecking the port number used for your email settings. This should decide the Spectrum email problem.


3. Spectrum Email Not Responding on Android 

Android users often come across issues while using Spectrum Email on the device. To resolve the issue, choose a manual setup of your email account using IMAP settings shared in this article.


4. Spectrum Email Stopped Working on Outlook 

Determining the Spectrum Email issues on Outlook requires you to use the POP protocol for your account type. Set the incoming mail server as and the outgoing mail server as


5. Spectrum Email Not Responding on Windows 10 

The most shared Spectrum Email issues for Windows 10 users are because of the use of an improper login username and password for the Spectrum account. In case you have lost the login credentials, you can improve them by following some simple methods. The same techniques are useful when you encounter Spectrum email not working issue on Windows 7.


6. Spectrum Email Not Responding after Changing Name 

While there are no certain fixes for deciding this issue, you can check with your Internet Service Provider (ISP) for any server-related issues. Such issues usually fix all by themselves.


7. Spectrum Email Stopped Working After Changing Password 

If you have lately changed your Spectrum Email password. However, a sign that Spectrum Email is not working, safeguard that you are using the correct login credentials. If you are not sure of the password, alter the login password using the sign-in helper on Spectrum Email.


8. Spectrum Email Not Working after Changing Account 

To resolve an issue with Spectrum Email after you change the account- close the web browser you are using for signing into the Spectrum Email account. Next, ensure proper email settings and then prelaunch the Spectrum Mail.


The solution to Spectrum email stopped working on MAC

If you have a MAC and are facing issues with Spectrum email, first, ensure that the incoming and outgoing mail server settings are properly configured. Below-mentioned is the accurate Spectrum Mail server settings that you must safeguard to evade the chances of meeting issues like my Spectrum email is not working, Spectrum email stopped working again, etc.:


Incoming Mail Server

  • Account Type: IMAP
  • Mail Server:
  • Username: Full Spectrum email address
  • Password: Spectrum email password


Outgoing Mail Server

  • SMTP Server:
  • Select Use only this server
  • Select Use authentication
  • Username: Full Spectrum email address
  • Password: Spectrum email password


Email Settings for Spectrum

  • Username: The full Spectrum email address.
  • Password: Password to log in to your Spectrum account.
  • SSL: ON for both SMTP and IMAP.
  • Protocol: IMAP
  • Incoming Email Server:
  • Port: 993
  • Outgoing Email Server:
  • Port: 587
  • Requires Authentication: Yes


Tips if Spectrum Email is Stopped Working on Windows 10! 

One of the common problems faced by Windows 10 users while using Spectrum email is signing in to their email accounts. While there could be numerous reasons for the existence of issues like Spectrum email not working, overlooking the Spectrum login password is among the main ones.

In such cases, visit the Spectrum official login page and click on the “Forgotten password or username” option. Once you are encouraged to enter your details like contact and account details, enter the details in the demanded field to get an answer as to why is my Spectrum email stopped working? Share the captcha and click on ‘Next. Finally, follow the on-screen instructions to set the preferred Spectrum email login password.


Tips if the Spectrum Email is not responding on Android

You can use Spectrum email on a web browser or on your Android device. However, the web browser experience is different from that of using it through IMAP/POP. In case you encounter Spectrum email problems on Android, make sure that the IMAP/POP settings installed on your device are precise. You may need to switch from IMAP to POP and vice-versa in case you are facing the issue with a precise setting. Here are the POP settings for using Spectrum mail on Android so that you can resolve the email not working Spectrum issue:

  • Incoming server:
  • Incoming server port: 110
  • SSL: No
  • Outgoing server hostname:
  • Outgoing port: 25
  • Authentication: Yes


We hope that you will be able to fix the Spectrum email not responding problem. If there is anything else that you would like to know then you can connect with our email support experts. The experts will be happy to assist you to the best of their skills and knowledge.

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