How Can I Fix My Verizon App Not Working Issue?

Published by John on Last Updated On :

My Verizon App Not Working

The My Verizon App is a mobile-friendly application that allows mobile users to access their Verizon email accounts with just a single click. It is an all-in-one hub for flawless conversation, managing accounts, and exploring new offers. But, there are times when something all of a sudden goes wrong with the app. In most cases, your MY Verizon App Not Working at all even after striving hard to open it multiple times. This can drive you up the wall, but don’t worry! Whatever the case can be, we’ve got you covered. Stay connected!

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Why Is MY Verizon App Not Working?

There are numerous reasons that may prevent you from opening your Verizon email on your mobile phone. Some of the possible causes for the occurrence of the My Verizon App Not Working issue are enumerated underneath. Have a glance:

  • Technical glitches in My Verizon App
  • My Verizon App server is probably down
  • The internet connection has been lost on your mobile phone
  • Maybe My Verizon App constantly loading if low data mode is enabled on your mobile.
  • If the app has not been updated for a longer period
  • Unnecessary data stored in the app cache can also result in the same problem.
  • Wi-Fi or mobile data is not working exactly the way you expect.

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Resolution Guide To Fix “My Verizon App Not Working” Issue

Nothing is more important than having a Verizon email fully accessible even without any disruption. What could you feel if you try to open MY Verizon email app on your phone and unfortunately it fails to open? Relax! We’ve compiled all the prolific solutions to not only tackle this problem but also permanently fix it. Let’s give it a try!

Solution 1: Wait For The Time Being

There would be a high chance of having technical errors with the My Verizon App due to which it is not working. Whenever the server is down or else there are internal glitches in the application, the Verizon team already knows it and starts working on it to solve the problem. Thus, in such a scenario, all you have to do is waiting for a couple of times.

Once everything gets sorted out by their end, My Verizon Mail will also open on your mobile device without any hindrance.

Solution 2: Check Your Device For Stable Internet Connectivity

Make sure good internet is running on your mobile phone and also check for the available mobile data. Additionally, ensure that the internet pack has not expired; otherwise, it can lead to the My Verizon App Not Working problem. What you should put into action is:

  • If you use mobile data, then turn it OFF for a second and then turn it back ON.
  • Properly check the router if you use Wi-Fi for network connection.
  • Also, you are advised to switch your mobile network to Wi-Fi or Wi-Fi to mobile network.

Solution 3: Clear The Cache From My Verizon App

Many times, simply, clearing the cache resolves several common problems occurring with the mobile application or web browser. So, if My Verizon App Won’t Open, without any delay, follow the below-noted steps to clear the app cache.

For Android Users

  1. Navigate to “Settings” > “Apps
  2. Locate the “My Verizon App” tab and then give click on it
  3. After that, tap “Storage
  4. Finally, click on the “Clear cache” tab

Now, you have cleared the temporary files stored on the My Verizon App on your device. Hence, the My Verizon App performance is also been improved and hopefully, it is now working on the Android device.

For iPhone Users

  1. Go to the “Settings” section on your iPhone
  2. Click on the “General” tab
  3. Locate the “My Verizon App” option and click on that
  4. Tap on “iPhone Storage
  5. Now, click on the “Offload App” button.
  6. Again, reinstall the My Verizon app.

From now, you will neither be experiencing the My Verizon App Not Working On iPhone problem nor getting a blank screen while opening it.

Solution 4: Remove The My Verizon App & Reinstall It

Deleting and reinstalling the My Verizon App on your device will solve the issue that you face while opening the app. So, let’s first delete the application installed on your mobile phone and then from the Play Store fresh install it. Here we’ll show you how:

For Android Device

  1. Click on the “My Verizon App” for a couple of seconds unless the list of options appears.
  2. Now, click the “Uninstall” tab
  3. Again, click “Uninstall” if prompted
  4. Finally, the app will be removed from the home screen.
  5. Now, go to the “Google Play Store” and search for “My Verizon App
  6. Click the “Install” button to the right of the app

For iPhone Device

  1. Press and hold on to the icon of “My Verizon App
  2. Now, click the “Remove App” button
  3. Click “Delete App
  4. Finally, tap “Delete.” The app will be successfully removed from the Home Screen of the iPhone.
  5. Now, open the “App Store
  6. Search for “My Verizon App
  7. Once you’ve found the Verizon app, click the “Get” blue button
  8. The My Verizon App will be downloaded to your iPhone.

Now, try to open the My Verizon App that you recently installed on your mobile device. Maybe it works flawlessly!

Solution 5: Check For ‘My Verizon App’ Update

If My Verizon App Not Working yet on your mobile phone, make sure to not use an older version of My Verizon App. It’s a harsh truth that the outdated version doesn’t work perfectly. So, make it up to date with the latest version first and then try to open it.

  1. Open the Google Play Store (Android) / App Store (iPhone)
  2. Click on the “Account” icon in the top-right corner of the screen
  3. Slightly scroll down until you find the “App Updates” section
  4. If an update is available for My Verizon App, click the “Update” button and let it be up to date completely.

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Final Words

Was the aforementioned troubleshooting trick for resolving MY Verizon App Not Working problem helpful? My Verizon App is working again without any hindrance, that’s great! Hence, you can come back anytime to this post whenever your My Verizon App stops functioning.

If you have any queries to ask from well-certified tech specialists, dial the 24/7 Email Support Number. The deft connoisseurs will lend you an effective hand so in a pinch your problem related to My Verizon App will be exterminated.

Written By


John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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