Verizon is a popular name in the email world, however, now it has shifted services to the major email clients like Yahoo and AOL. So, users can access their Verizon email if they have already migrated to any of these. Unfortunately, technical troubles come without an invitation. Many users find their Verizon email not working after configuring the Verizon account on Yahoo or AOL. 

When this problem occurs, users are unable to send or receive emails using the Verizon email account. If you are also facing the same trouble, the below guide can help you to fix the issue.

 

Verizon Email not Working

 

In this guide, we will go through the different steps that can help to fix the Verizon.net email not working problem on your device. But before that, there are certain prerequisites you need to carefully consider:

  • Internet connection

To access the Verizon email services, you need to connect the device to a strong internet connection. So, if you realize that  Verizon email not working, the first thing you should do is to check the internet. If your internet is working fine, move to the next point.

  • Check Server

The email client-server status could be the reason that you are unable to access Verizon email services. If the server status is down, you need to wait for a few hours and then try again. 

 

How to troubleshoot a Verizon email not working problem? 

If your  Verizon email not responding, apply the following steps one by one and troubleshoot the problem:

 

1. Optimize the web browser

A browser requires time to time optimization for smooth functioning. Here, by optimization, we mean that you need to clear the browsing history, cache memory, cookies, junk files regularly. If your web browser is filled with files, you cannot access the email. 

So, clear the history and browsing data from the web browser. Sign in to the Verizon email account again and see if the problem is resolved. Else, you can proceed with the next solution.

 

2. Disable antivirus or firewall

We often install antivirus or firewalls on our devices to protect them against online threats and viruses. An enabled Firewall or antivirus could be the reason that you are unable to access the Verizon email services. 

So, if Verizon email not working, disable the antivirus or firewall on your device. If you are still having the problem, proceed next and disable the add-ons installed on your device. 

 

3. Check Verizon email settings

Setting up your Verizon account on any other email client can be beneficial for the users as Verizon no longer provides its email services. But, if users want to access the Verizon email on any other server, they have to use the right Verizon Email settings for it. Server settings are responsible for sending and receiving the emails through the third-party service provider. 

So, if you are accessing your Verizon email account through Yahoo, AOL, or Outlook, you must configure the settings manually using the supported Verizon email information.

Always remember that when you are providing the account details, you must provide the full Email address and enable the SSL encryption for the incoming emails and outgoing emails.

 

Server settings for Verizon email : 

For POP 3: 
  • Incoming mail server settings “POP 3”: pop.verizon.net, port number;995.
  • Outgoing mail server settings “SMTP”: smtp.verizon.net, port number;465.
For IMAP
  • Incoming mail server settings “IMAP”: imap.aol.com, port number;993
  • Outgoing mail server settings “SMTP”: smtp.verizon.net, port number;465.

 

4. Reset the password

If you are unable to access the Verizon email even when you are entering the right password, someone else may have access to it. From a security perspective, it is recommended to reset the password of your Verizon email. Also, if you have forgotten the password, the following steps can help you.

  • To reset the Verizon email password, log in to the email.
  • Type your Verizon email username.
  • Click on the “next” button.
  • Now, you have to click on the option “forgot password”. Proceed with the onscreen instructions and reset the password.

 

Important: For recovery details, you can provide either your phone number or alternate email address. Using these details you can get the temporary verification code of password for the login. 

So, these are some simple steps that can help the users to fix Verizon email issues. In case, none of the above steps help you to fix the issue, you must contact email support experts.

The professionals are available round the clock to help customers. You can send an email message to see if the Verizon email not working problem has been resolved or not. If you feel like you need help, contact our experts and get an instant solution to your problem.


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