How to Fix Send/Receive Outlook Error 0x800ccc92?

Published by John on Last Updated On :

Outlook Error 0x800ccc92

Outlook is an outstanding email client that helps users send and receive emails to or from anybody worldwide in real time. But while sending and receiving emails from Outlook, users encounter an error – Outlook Error 0x800ccc92. The users can’t access their data through Outlook when this error occurs. Also, the Outlook application freezes for some time. It is a commonly faced error by users, which can be fixed with simple adjustments.

If you are in the same situation, we will help you. With the help of this manual, we will guide you on how you can easily fix the error 0x800ccc92 in Outlook. But first, let’s know why you are in this 0x800ccc92 error situation.

What Trigger Outlook Error 0x800ccc92?

Due to an incorrect username or password, the receiving reported error 0x800ccc92 occurs. In this situation, you are asked to enter the password again and again when you try to send or receive emails. The given below error message will pop out:

“Your email server rejected your login. Verify your username and password for this account in Account Settings. The server responded: ERR (AUTH) Incorrect username or password.”

Other reasons for the error stop you from performing Outlook email activities.

  • Due to improper email settings of POP3, SMTP, and IMAP while adding the AOL, Hotmail, Gmail, or other MS Outlook email accounts.
  • When the same Outlook account is connected and utilized on multiple devices can lead you to Outlook Error 0x800ccc92.
  • When Outlook stops syncing with the server thus, you undergo an email server-rejected login.
  • When Gmail’s“Allow Less Secure Apps” is disabled.
  • Due to the system antivirus, that stops you from accessing Outlook.
  • When Outlook is not updated with the latest update.
  • Exceed the PST file size limit you use to send the email.

Let’s initiate the fixation process when you get the popper explanation for the error. If you want to know more about Outlook Send/Receive Error you can read this post.

How to Fix Outlook Error 0x800ccc92?

First, you have to check your internet if you can’t send or receive any email. Sometimes, with no internet access, the new emails can’t also be read, so check the internet. Well, you face error 0x800ccc92 Outlook 2010 or other versions due to the above reasons; now we provide the solutions that will help you fix the error easily.

Solution 1: Verify Your Login Credentials

As we discussed in the reasons section, due to wrong login credentials, you can face the Outlook error 0x800ccc92. So to fix the error, it is necessary to check that you have entered the right login credentials for your Outlook account.

You must enter the full email address while configuring an account in Outlook. For example – if you are configuring any Yahoo account with the POP3 in Outlook, then you must enter your full Yahoo address in the username box like – You also ensure that you use the correct password for the incoming and outgoing mail servers. Nor will your emails be sent or received. You have to type your password in the Password field.

Solution 2: Open Outlook in Safe Mode and Remove Add-Ins

When you open Outlook in safe mode, it will rectify the Outlook error 0x800ccc92. As the other system program interrupts the Outlook sending and receiving operation, system antivirus is one of them. So, first, we open Outlook in safe mode. And also disable faulty add-ins, which are also responsible for the error. The following are the steps:

  1. Firstly, press the Windows+R keys together to open the Run window.
  2. Now, in the Run window, type outlook.exe/safe in the required field.
  3. Then click the OK button.

When Outlook opens in safe mode, check for the Outlook error 0x800ccc92. If you are still facing the same problem, you must disable the faulty Add-ins and prevent your emailing work.

  1. Go to the File menu.
  2. Then click on Options and then open the Outlook Settings menu.
  3. After that, click on Add-ins from the list.
  4. Now, choose the COM Add-ins using the Manage Drop-down menu, and click GO.
  5. Next, unmark all the Add-ins from the list to disable and hit the OK button.
  6. After disabling the add-ins, relaunch your Outlook and check for the error.

You can also view the disable Add-ins from File>>Options>>Outlook Settings>>Add-ins after fixing the Outlook error 0x800ccc92. All the disabled add-ins will be shown here; you can also enable them in the future.

Solution 3: Verify Email Server Settings

When you try to send emails with the incorrect email server settings, then there is a high chance of getting the Outlook error 0x800ccc92. The POP3, SMTP, and IMAP are the main server components for sending and receiving emails from the Outlook account. So, it is essential to correct and verify the email server settings with the following:

POP3 settings for Gmail are the following:

Account Type POP3
Incoming mail server
Outgoing mail server
Incoming server (POP3) 995 (SSL required)
Outgoing server 465 (SSL) or 587 (TLS)


IMAP settings for a Gmail account are the following:

Account Type IMAP
Incoming mail server
Outgoing mail server
Incoming server (IMAP) 993 (SSL required)
Outgoing server 465 (SSL) or 587 (TLS)


POP3 settings for an (Hotmail) account:

Account Type POP3
Incoming mail server
Outgoing mail server
Incoming server (POP3) 995 (TSL required)
Outgoing server 587 (SSL/TLS required)


Following are the IMAP settings for an (Hotmail) account:

Account Type IMAP
Incoming mail server
Outgoing mail server
Incoming server (IMAP) 993 (TSL required)
Outgoing server 587 (SSL/TLS required)

Solution 4: Remove Outlook Email Account from Other Devices

When the Outlook account is configured on different devices, and you are also operating the same and face the Outlook error 0x800ccc92, then remove the Outlook account from other devices. These devices can be mobile, laptops or computers, tabs or iPads. Remove the Microsoft Outlook account from other devices with the following steps:

  1. Firstly, go to and sign in.
  2. Secondly, search for your device to remove it.
  3. Now, under your device’s name, choose the More Actions option and then click on Remove.
  4. After that, verify the details of your device and then choose the “I’m Ready to Remove This Device” checkbox.
  5. Lastly, click on Remove.

Solution 5: Repair Outlook

The Outlook error 0x800ccc92 can occur due to a damaged Outlook program, which stops you from preventing sending and receiving emails. So to fix the error 0x800ccc92 or 0x800ccc90 Outlook 2013 and other versions, the following are the steps:

  1. Firstly, go to the Windows Start menu and search and open Settings.
  2. Then, click on the Apps tab.
  3. Now, choose the Apps and Features tab. (Windows 10).
  4. Search for the Microsoft 365 app and click on it.
  5. You will have two options – Change and Uninstall; click on Change to repair Outlook.
  6. Lastly, after the repair, open Outlook and try to send emails.

There are many causes behind Outlook not sending emails you can see here.

Solution 6: Use Scanpst.exe

If Outlook doesn’t repair with the above step, then you can use the Scanpst.exe tool. It is an in-built repair tool that can fix Outlook error 0x800ccc92 by fixing the corrupted file you use as an attachment in the sending email. The following are the steps:

  1. From Windows Start, search for the scapst.exe file or folder.
  2. Then, open the Scapst.exe file to use the Inbox Repair Tool.
  3. Now, reach the File Location and select the file.
  4. To start the repair, click on Start.
  5. In the last, after the repair, try to send an email with the file.

Solution 7: Remove Outlook from Gmail’s Less Secure Apps

Gmail has a less secure feature that doesn’t allow other apps and emails from any type of email. When Gmail considers the Outlook program is less secure. To correct the Outlook error 0x800ccc92, you have to remove Outlook from Gmail’s less-sure apps list. For removing, go with the following means:

  1. In the first step, sign in to your Gmail account that you have synced with Outlook.
  2. Second, click on the Setting Gear icon from the top right.
  3. Now, from Settings, choose Account & Imports option.
  4. After that, choose the Other Google Account Settings link.
  5. Here, choose Settings and then find the Less Secure App Access section by scrolling down.
  6. Now, click on the Turn on Access (not recommended) option.
  7. Next, Turn on the “Allow Less Secure Apps” option.
  8. Lastly, try to configure the Outlook account with Gmail. If the account is already configured, try sending or receiving emails from your Outlook account.

Solution 8: Create a New Outlook Profile

If none of the above methods doesn’t work, you can create a new Outlook Profile that can help fix the Outlook error 0x800ccc92. Create with the following steps:

  1. Firstly, go to the Start and type Control Panel in the Search.
  2. After that, choose and open the Control Panel.
  3. When the Panel opens, click on Mail.
  4. Now, choose the Mail-32-bit option.
  5. Click on the Show Profiles option.
  6. Next, click on Add button to create and add a new Outlook profile.
  7. Now provide a name to the New Profile in the Profile Name box.
  8. Afterward, enter the Outlook email address and click on Next.
  9. In the last step, ensure that the New Profile is set as your default profile.

Additional Solution: Try to Reduce PST File Size

Sometimes, when we are trying to send an email with an oversized PST file. There are chances that due to oversize, you can face difficulty in sending the email; thus, Outlook error 0x800ccc92 occurs. So, reduce the file size and try to send the email again. The following are the steps to reduce the PST file size:

  1. From Outlook, click on the File tab.
  2. After that, choose Account Settings and then go to Account Settings.
  3. Now, from the Data Files tab, choose the Data File you want to reduce the file and then click on the Settings tab.
  4. Lastly, click on the Compact Now button.

What to Do to Fix the Outlook Error 0x800ccc92 Completely?

The above-stated solutions will help you in fixing the send/receiving and the server-rejected Outlook error 0x800ccc92 in Outlook. The solutions are easy to follow, and there is no requirement for technical knowledge to opt for the solutions step. If somehow the error continues and you want to fix it completely, then talk with our Experts through the Live Chat option or Email us. Thank You!

Written By


John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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