Windows 10 Mail App Not Working? Apply These Verified Fixes!

Published by John on Last Updated On :

Windows 10 Mail App Not Working


The Windows 10 operating system is enriched with various features that enhance the user experience. The Mail app is particularly important, as you can find all your emails cleanly laid here. Using it is a breeze. However, things can turn for the worse when the Mail app malfunctions. That’s right, Windows Mail not syncing or Windows 10 Mail app not working are common issues that users face. Some quick resolutions for it include checking your network connection, updating Windows 10, and fixing the date and time. You can also restart your PC. But if you still face issues, don’t worry. In this article, you’ll find some of the best ways to make your Mail app work again.

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Fix Windows 10 Mail App Not Working Issue

You can resolve this issue through many simple and advanced fixes. Implement the ones mentioned below. 


1. Enable the Mail App Via Windows Firewall

Your PC’s Firewall determines the incoming and outgoing connections that will be permitted on your machine. It can lead the Mail app to have problems in exchanging new emails. For resolving this problem, it’s best to whitelist the Mail app on Firewall. 

  • Input windows security in the Start menu and click on its result.
  • On the ‘Settings‘ page, choose ‘Firewall and Network protection.’
  • Next, select the ‘Allow an app through Firewall‘ option. 
  • Choose the ‘Change Settings‘ button.
  • Go down the list and locate ‘Mail and Calendar.’
  • Enable ‘Public‘ and ‘Private‘ checkboxes beside the ‘Mail and Calendar‘ entry. 
  • To save settings, tap ‘OK.’


2. Execute an SFC Scan

You must search for corrupt system files if your Mail app isn’t dysfunctional. To search for them, run the System File Checker (SFC).

  • Open the ‘Command Prompt‘ with administrative privileges. 
  • Input ‘sfc/scannow.’ 
  • Now, hit Enter key to begin the process. 
  • The SFC scan will begin to automatically search and replace system files that are corrupt in your computer. 


3. Reinstall the Mail App

Reinstalling the Mail app can fix various problems. So, if you find the Mail app not working in Windows 10, reinstalling it is an easy fix you can use.

  • Open ‘Powershell‘ as an administrator. 
  • Input the following command in it so that the Mail and calendar applications uninstall. get-appxpackage *microsoft.windowscommunicationapps* | remove-appxpackage
  • Now you can install the Mail app by going to the Windows store. You won’t find any problem with its working.


4. Reset Mail and Calendar Application

Another good fix to resolve a malfunctioning Microsoft Windows Mail app is to reset it. Open settings and follow these points.

  • Navigate to ‘Apps.’
  • Look for the ‘Mail and Calendar app and expand the option.
  • Now hit ‘Advanced Options.’
  • To reset the app, tap ‘Reset.’


5. Turn on the Privacy Options

If you still find the Windows Mail app not working, enable the Mail’s privacy options. Windows 10 users can select the kind of apps that can access their emails. The Mail app should be in this list of apps so that it can access your emails. To enable the Mail’s privacy options, follow these steps. 

  • Open ‘Settings‘ by pressing Windows + I keys together. 
  • On the Settings window, choose ‘Privacy.’
  • Next, choose ‘Email.’
  • Now, turn on the option of ‘All apps to access your email.’
  • Below the section of ‘Choose which apps can access your email‘, ensure that the toggle beside ‘Mail and Calendar‘ is turned on. 
  • From the left sidebar, choose ‘Calendar.’ 
  • Toggle the ‘Mail and Calendar‘ and ‘Allow apps to access your calendar‘ options to ‘On.’


6. Disable location for Mail and Calendar 

You can also find Microsft Windows 10 Mail app not working when the location service interrupts the Mail app’s working. To resolve this issue, turn off the location for Mail and calendar. Here are all the points you need to follow for it. 

  • Launch the ‘Settings‘ menu by pressing Win+I
  • Launch ‘Privacy.’
  • Now, tap ‘Location‘ present on the left pane. 
  • Lastly, turn the toggle off for ‘Mail and Calendar.’


7. Re-Enable the Sync Settings

You might feel that re-enabling sync settings is a strange way to resolve the issue of the Mail app Windows 10 not working. But doing so will fix the glitch that’s causing this trouble. To re-enable the sync settings, follow these steps.

  • Firstly, open the Settings window.
  • Next, tap ‘Accounts.’
  • Choose ‘Sync Your Settings.’ It is present on the left menu.
  • Now switch off the toggle for this setting.
  • After that, restart your system.
  • To switch on the sync settings, open the Settings window and opt for the ‘Sync your settings option.
  • Lastly, turn on the ‘Sync Settings toggle.
  • Now you can request someone to send you a message. Most probably you will receive it.


8. Fix Your Location

The localization settings take care of the place, time, and date. If it is wrong, the Mail app won’t sync. So, you must change the location and make it right. Do so by following these steps.

  • Open ‘Control Panel.’
  • Next, open the drop-down of ‘View by.’
  • Now choose ‘Large Icons.’
  • Next, tap ‘Region.’
  • Hit the button of ‘Change System Locale.’ It is there in the administrative tab.
  • Choose where you live using the list of ‘Current System Locale.’
  • Tap ‘OK.’
  • Click ‘Apply‘ in the window of ‘Region‘ and then tap ‘OK‘ to save your modifications.
  • After doing so, check if your system shows the proper time and date.


9. Remove the Cache of the Microsoft Store

Cache allows applications to function quicker. But if this cache is damaged or corrupted, it leads the apps not to function as they should. So, you must clear the Microsoft store cache to fix this problem. It is easy to clear the cache. Just follow these few steps. 

  • Open the ‘Command Prompt‘ and choose ‘Run as administrator.’
  • Input ‘wsreset.exe’ in the Command Prompt window and hit Enter. This action will clear the caches in the Microsoft store. 


Final Thoughts

Finding a single reason for the Windows 10 Mail app not working is undoubtedly challenging. To resolve this issue from the root, you need to try several measures above. But if you don’t have time to do so, contact expert email support services. The experts will quickly diagnose and fix the glitch. 


Written By


John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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