Hotmail Not Sending Emails? Here’s Why & The Fixes!

Hotmail Not Sending Emails? Here’s Why & The Fixes!


Hotmail was the foremost webmail service that was launched in 1996. In 2014, this webmail had more than 400 million active users. Today, the Hotmail service has been fully replaced by Its users have access to unlimited storage, calendar, and close integration with Office Online, OneDrive, and Skype.

Sending emails from this mail service is a smooth process. However, at times it may give people some problems. Its users often report Hotmail not sending emails. If you’re also facing the same problem, help is at hand. In this article, you’ll find an answer to how you can resolve this issue. 

Also Check: How to Recover Old Hotmail Account


Why is Hotmail not Sending Emails?

Difficulties in sending emails from the Hotmail service can arise due to a myriad of reasons. The most prominent ones are given below.

  1. The user is not composing email correctly.
  2. Incorrect address of the recipient.
  3. The user is sending a file attachment that is too large.
  4. Hotmail does not support the browser
  5. The user has surpassed the specified limit for outgoing messages set by the Hotmail service.
  6. A blocked Hotmail account can also lead to problems in sending emails.

Now that you are aware of the various reasons why you can’t send an email from a Hotmail account, you can proceed to its resolutions.

Also Check: How to Block Emails on Hotmail


Fixes for Hotmail Not Sending Emails Problem

Based on the causes mentioned above, there are various measures you can implement. Give these troubleshooting techniques a try and see which one works for you.


1. Compose the Email Properly

It may seem insignificant, but it’s essential for you to properly compose and send emails from this email service. The ‘Sign In‘ page of Hotmail allows the user to log in to this service with a username and password key. After inputting your credentials, you can view your ‘Inbox‘, which contains the list of email messages. 

To compose a new email, you can click on the link present in the Hotmail toolbar. When you want to begin writing a new message, tap on the ‘New‘ link that’s present in the Hotmail toolbar. The online email composition form consists of three fields. They are ‘To,’ ‘Subject,’ and ‘Message Content.’ It is in the ‘To‘ field that you’ll specify the recipient’s email address. When you are done composing the email, send it to your recipient by tapping on the ‘Send‘ link, which is present on the top. 


2. Check Recipient’s Email Address Again

Sometimes, you may find Hotmail not sending emails because of the incorrect email address that you have entered of the recipient. So, make it a point to see that you have not made any spelling errors or typos. You can also double-check by contacting the recipient. If you send messages to non-existent accounts, you will get the message back in your inbox. 


3. Check Your Email Attachments Size

You can send email attachments of up to 25 MB to your recipients. If you are trying to send a file that’s over this size, you’ll face problems in sending your emails. So, check the size of the file you are sending, and if it’s too large, you know why you cannot send it. However, if you have to attach a large file urgently, you can ‘zip’ it and compress it. 

You can also attempt to split the file into smaller file sizes. If you are not able to compress the file below the size limit of the attachment. But keep in mind that the small files you create are less than the size limit of the email attachment of your and the recipient’s email service.


4. Use a Different Browser 

Many users find that their email composition window doesn’t open, and they can’t send emails from their Hotmail account. It can happen when you are using a browser that Hotmail does not support.

In such a scenario, the best course of action is to use a different web browser. There are dozens of browsers that you can download and use for free. Hotmail may not work properly with old browsers. 

If you’re using Google Chrome, update it to its latest version. It’ll allow you to use your account and will also resolve various problems with your browser. For updating your Chrome browser, just click on the menu on the top-right part. Then update it to its latest version.

After doing it, refresh your device and try sending mail from your Hotmail account.


5. Do not Exceed the Limit Set 

Another reason why you may encounter problems in sending emails is that you have exceeded the outgoing message limit set by this email service. Hotmail only permits a maximum of 300 emails per day. It has set this limit so that people don’t abuse the system.

Every email service is plagued with spammers. A spammer is a term used for those who send hundreds of unsolicited email messages. Hotmail comes with an automatic check, and in case your email account triggers it, you won’t be able to dispatch emails. 


6. Check Whether Account is Blocked from Sending Emails

If the Hotmail system believes that you have behaved like a spammer, it blocks your account, and you cannot send emails. To avoid such an issue on Hotmail, its essential to ensure the following:

  1. All contacts in your list are active.
  2. All your recipients are getting your messages.
  3. Recipients don’t mark your email as spam.

To ensure all this, minimize how many emails you send to large groups. Don’t keep forwarding chain messages that the recipient’s filter can identify as junk. Also, check that your contact information is right.


Final Words

Now, whenever you find your Hotmail not sending emails, you know precisely what to do. The troubleshooting techniques are very easy to follow. But if you still find yourself unable to send messages to your recipients, get professional Hotmail customer support. The technicians will solve your every Hotmail concern, and you will be able to use it smoothly again.



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