Is Your SBCGlobal Email Not Working on iPhone? Fix It Easily

Published by John on Last Updated On :

SBCGlobal Email Not Working on iPhone

SBCGlobal is a popular emailing service offering seamless email exchange. You can use it for both office and personal use. However, sometimes, you may find SBCGlobal email not working on iPhone. This is a common complaint from users and majorly arises from problems in your iPhone’s operating system or a poor internet connection. Sometimes, a third-party app installed on your phone can also interfere with the email’s working. So, to fix it, you must start by examining whether there’s an issue with your iOS. This article will cover the different causes of this issue and their resolutions.

Best Solutions for SBCGlobal Email Not Working on iPhone

The resolution for fixing this issue can be as simple as restarting your iPhone. But if that doesn’t fix the problem, there are more methods to try.

Force restart your iPhone.

Force restarting iPhone eliminates glitches in it. Many SBCGlobal net email problems can be resolved by force restarting the iPhone.

  • Press and release the ‘Volume up’ button. You must do so quickly.
  • Do a similar thing with the ‘Volume down’ button.
  • Now, press the iPhone’s side button and hold it.
  • After some time, use your SBCGlobal email account. The issue will have been resolved.

Also Read: Email Settings

Update the iOS system

You will find that SBCGlobal is not working on iOS if the iOS system functions improperly or isn’t updated. It’s easy to customize automatic updates on iPhone. Use these points so it can update automatically overnight.

  1. Head to ‘Settings.’
  2. Now, go to ‘General’ and tap ‘Software Update.’
  3. Next, tap ‘Automatic Updates.’
  4. Enable ‘Download iOS updates’ toggle.
  5. Next, turn on the toggle for ‘Install iOS updates.’
  6. Your iPhone will update automatically to the latest iOS version.

Examine the SBCGlobal email server status

Another way to resolve SBCGlobal net email problems is by checking the email server status. If you cannot access the email service repeatedly at a specific time, it’s likely that the server is down.

To verify if this is the real cause, visit websites like Isitdownforeveryoneorjustme and Downdetector. These sites will give you updated information on the SBCGlobal email server status.

In case the server is down, wait till the time it comes back up. But if the server is only down in your area, connect with your local administrator.

Also Read: iPhone Email Not Updating

Setup SBCGlobal email on iPhone with POP settings

If you’ve incorrectly set up the email on your iPhone, you will inevitably find problems in its working. Here is how to configure SBCGlobal email on iPhone with POP settings.

  1. On your iPhone’s home screen, tap the ‘Settings’ icon to open its menu.
  2. Now click ‘Mail, Contacts, Calendars’ tab.
  3. After that, click the ‘Accounts’ option.
  4. Here, click ‘Add account.’
  5. You will see a list of available account types.
  6. Click ‘Other’ followed by ‘Add mail account.’
  7. In the ‘New account’ form, click the ‘Name’ field.
  8. Here, input your name.
  9. Click inside the email field and input your SBCGlobal email ID.
  10. In the ‘Password’ field, write your email password.
  11. Input the account description in the ‘Description’ field if you want.
  12. Then tap ‘Next.’
  13. At the screen’s top, click ‘POP.’
  14. In the ‘Incoming Mail Server’ section, input ‘’ in the ‘Host Name’ field.
  15. In the ‘Username’ field, input your SBCGlobal email ID.
  16. Now fill in a password in its field.
  17. Then click ‘Next.’
  18. In the ‘Outgoing Mail Server’ section, input ‘’ in the ‘Host Nam’‘ field.
  19. In the ‘Username’ field, type SBCGlobal email ID.
  20. Write the password it’s field.
  21. Finally, click ‘Save.’

Also Read: Gmail Not Working on iPhone

Configure SBCGlobal email on iPhone with IMAP settings

If you use IMAP, setting up SBCGlobal on your iPhone requires you to follow its settings. Follow these pointers to configure this email using the IMAP protocol.

  1. In the ‘Settings’ menu of your iPhone, tap ‘Mail, Contacts, Calendars.’
  2. Hit the ‘Add Account’ option below the ‘Other’ tab.
  3. Write your name and email in their respective fields.
  4. After that, type in your email address and SBCGlobal account password in their respective fields.
  5. Fill in a description if you want.
  6. After completing these details, click ‘Next.’
  7. Below the ‘Incoming Mail Server, select ‘IMAP.’
  8. Use the server details as follows:
  9. The ‘Host Name’ should be ‘’
  10. Your SBCGlobal email address will come in the ‘Username’ field.
  11. Type the account password in its field.
  12. Next, type these details for the ‘Outgoing Mail Server.’
  13. Set the ‘Host Name’ as
  14. Use your SBCGlobal email address as the ‘Username.’
  15. The password should have your email account password.
  16. After inputting these details, click ‘Save.’
  17. Now, head to ‘Settings.’
  18. Go to ‘SBCGlobal Account.’
  19. Next, select ‘Advanced.’
  20. Below ‘Incoming Settings’, type these details:
  21. SSL is mandatory, so type yes.
  22. The authentication is a password.
  23. The ‘Server Port’ number is 993.
  24. Under ‘Outgoing Settings’ use these details.
  25. Use SSL must be yes.
  26. The authentication is through a password.
  27. 465 is the ‘Server Port’ number.
  28. Now your SBCGlobal email account is well-configured on your iPhone.
  29. You won’t face any challenges in using it.

Also Read: Not Getting Emails on iPhone Mail

Uninstall antivirus and third-party applications

Sometimes, antivirus applications interfere with the working of email accounts. You will find SBCGlobal is not working on iOS if your antivirus is creating problems. So, uninstall it and check the email account.

Besides antivirus, different third-party apps can also conflict with the SBCGlobal email account. Uninstall all unwanted applications or those that you don’t use regularly. Now, open your SBCGlobal email account. If it works fine, you might need to disable these applications completely from your phone.

Re-add SBCGlobal account on your iPhone

Sometimes, none of the resolutions can yield the desired result. The problem may be related to some technical glitches in your existing email account. So, an appropriate fix is to remove the account and add it back on iPhone.

  1. Remove your SBCGlobal email account by heading to the ‘Settings’ screen.
  2. Once there, head to the ‘Passwords and Accounts’ section.
  3. From this section, click on the problematic SBCGlobal email account.
  4. Finally, click ‘Delete’ to remove your account from the device.
  5. Now, set up the account again using the IMAP or POP settings described above.

Final Thoughts

This lengthy guide must have made you fully familiar with the possible fixes for SBCGlobal email not working on iPhone. They will troubleshoot every cause of the issue so you can use the email again on your device. However, if you still find yourself facing the issue, connect with an email technical support expert.

Written By


John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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John is a Technical Writer at Email Support, has 10 years of experience, and is an expert in Email and Cloud Computing. His specialty is writing about the Email clients such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildBlue, and others.

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